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Outlook Express Keeps Closing


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#1
Ironside

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I've got this intimate problem with Outlook express. Basically, it opens, and then closes immediately without checking any e-mails. I read somewhere that could have something to do with McAfee spam filtering so I turned it off but it's still doing it. So, if anyone is any ideas how I can fix this, I would very much appreciate your input.

Edited by Ironside, 10 May 2009 - 08:49 AM.

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#2
rshaffer61

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Is it giving you any type of error message when it closes?

Try this:

Please follow the steps below to enter the Event Viewer program in XP. This will give me more information into what is causing your issue.

Go to
Start and then click on Run
Type in eventvwr.msc and press Enter
On left side click on Applications On right side look for any RED X about the time of a incident
On left side click on System. On right side look for any Red X about the same time of a incident
Also look for any yellow exclamation mark at the same time in either of the above
If you find any double click on one at a time and take a screenshot.
To take a screenshot click on your Print Screen on your keyboard. It is normally the key above your number pad between the F12 key and the Scroll Lock key
Now go to Start
All Programs
Accessories
Paint
In the empty white area click and hold the CTRL key and then click the V
Go to the File option at the top and click on save as
Save as file type JPEG and save it to your desktop


Include as a attachment in your next reply
If your attachment is to big to attach then go to Mediafire .
Register and upload your file.
Then reply with the link located to the right of your now uploaded file on Mediafire

Edited by rshaffer61, 10 May 2009 - 09:02 AM.

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#3
Ironside

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Yes, I have got lots of red crosses next to "SidebySide" in the system, & a few yellow exclamation marks next to "userenv" in the application.

I did take some screenshots but for some strange reason, the program you suggested for hosting the images was take ages to initialize so I gave up in the end. I normally use photobucket but for some reason that is not working for me either, really not having a good day :)
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#4
rshaffer61

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Download WhoCrashed from the link in my signature below
This program checks for any drivers which may have been causing your computer to crash....

Click on the file you just downloaded and run it.
Put a tick in Accept then click on Next
Put a tick in the Don't create a start menu folder then click Next
Put a tick in Create a Desktop Icon then click on Install[/b and make sure there is a tick in Launch Whocrashed before clicking Finish
Click Analyze
It will want to download the Debugger and install it {b]Say Yes


WhoCrashed will create report but you have to scroll down to see it
Copy and paste it into your next reply
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#5
Ironside

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This was all that appeared at the bottom of the page

Crash dump directory: C:\WINDOWS\Minidump

Crash dumps are enabled on your computer.


On Fri 24/04/2009 17:15:06 your computer crashed
This was likely caused by the following module: mfehidk.sys
Bugcheck code: 0x7A (0x2, 0xC0000005, 0x886CC918, 0x60000)
Error: KERNEL_DATA_INPAGE_ERROR
file path: C:\WINDOWS\system32\drivers\mfehidk.sys
product: SYSCORE.14.0.0.340.x86
company: McAfee, Inc.
description: Host Intrusion Detection Link Driver




--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------

1 crash dumps have been found and analyzed. Note that it's not always possible to state with certainty whether a reported driver is really responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
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#6
rshaffer61

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That error belongs to McAfee. If you have Mcafee I would suggest disabling or uninstalling it. If you want a good FREE antivirus then get Avast. You can get it from the link in my signature below.
It's free to home users and once you register it then it's good for a year. The great part is in a year you just re register it and you get another year free. It upgrades at least once a day on it's own and it is real time protection just like McAfee.

Now in Event viewer is there any Red X's at the same time as the problem with Outlook is happening? If so that is the one's we need to look at.
Double click on one of them and a new window will open. This window will give you more detail on what is causing the problem. If you can take a screenshot of that and attach it to your next reply then I can take a look at it and see what we can do. Can you attach the screenshots from before? If there are several then you can make several replies to get them. I only need 2 or 3 of them to check it out.

Edited by rshaffer61, 10 May 2009 - 01:38 PM.

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#7
Ironside

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I'm not sure if Outlook express is causing the problem. I have had it open for the half an hour and during that time some more red crosses have appeared, quite a few of them in exactly the same time. I open the first one took a screenshot

Posted Image
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#8
Ironside

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I'm not sure if Outlook express is causing the problem. I have had it open for the half an hour and during that time some more red crosses have appeared, quite a few of them in exactly the same time. I open the first one took a screenshot

Posted Image
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#9
rshaffer61

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Go HERE and install the file. This should take care of your SideBySide error.


Download and install EVEREST
Open it.
1: In left pane expand Computer folder.
2: Click once on Summary
3: In upper menu, go Report
4: [And then to b]Quick Report-Summary[/b]
5: Save it in text file, and paste it in your next post.

Don't include anything under the line Debug - PCI
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#10
Ironside

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I must say your instructions are extremely thorough, I hope everyone appreciates how that makes life a lot easier for us.

--------[ EVEREST Home Edition © 2003-2005 Lavalys, Inc. ]------------------------------------------------------------

Version EVEREST v2.20.405
Homepage http://www.lavalys.com/
Report Type Quick Report
Computer PENNWOOD (Penn Pc)
Generator HP_Administrator
Operating System Microsoft Windows XP Media Center Edition 5.1.2600 (WinXP Retail)
Date 2009-05-10
Time 21:28


--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows XP Media Center Edition
OS Service Pack Service Pack 3
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name PENNWOOD (Penn Pc)
User Name HP_Administrator

Motherboard:
CPU Type DualCore Intel Pentium D 830, 3000 MHz (15 x 200)
Motherboard Name Unknown
Motherboard Chipset Intel Lakeport i945P
System Memory 2048 MB (DDR2-400 DDR2 SDRAM)
BIOS Type Award (09/12/05)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter NVIDIA GeForce 6600 (256 MB)
3D Accelerator nVIDIA GeForce 6600 PCI-E
Monitor LG Flatron L1710M [17" LCD] (1403118913)

Multimedia:
Audio Adapter Intel 82801GB ICH7 - High Definition Audio Controller [A-1]

Storage:
IDE Controller Intel® 82801GB Serial ATA Storage Controllers - 27C0
IDE Controller Intel® 82801GB Ultra ATA Storage Controllers - 27DF
Disk Drive ST3200826AS (200 GB, 7200 RPM, SATA)
Disk Drive Generic USB SD Reader USB Device (1937 MB, USB)
Disk Drive Generic USB CF Reader USB Device
Disk Drive Generic USB SM Reader USB Device (117 MB, USB)
Disk Drive Generic USB MS Reader USB Device
Disk Drive ST330083 1A USB Device (300 GB, 7200 RPM, Ultra-ATA/100)
Optical Drive TSSTcorp CD/DVDW TS-H552L (DVD+R9:2.4x, DVD+RW:16x/4x, DVD-RW:12x/4x, DVD-ROM:16x, CD:40x/32x/48x DVD+RW/DVD-RW)
Optical Drive TSSTcorp DVD-ROM TS-H352C (16x/48x DVD-ROM)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 184629 MB (162146 MB free)
D: (FAT32) 6129 MB (1675 MB free)
K: (NTFS) 286157 MB (237685 MB free)
Total Size 465.7 GB (392.1 GB free)

Input:
Keyboard HID Keyboard Device
Mouse Kensington HID Expert Mouse Pro

Network:
Network Adapter Intel® PRO/100 VE Network Connection (192.168.0.3)
Network Adapter Wireless LAN PCI 802.11 a/b/g adapter WN5401A

Peripherals:
Printer Auto Auto HP OfficeJet on IRONSIDE on PENN
Printer Fax
Printer HP Officejet 6200 series fax
Printer HP Officejet 6200 series
Printer HP OfficeJet
USB1 Controller Intel 82801GB ICH7 - USB Universal Host Controller [A-1]
USB1 Controller Intel 82801GB ICH7 - USB Universal Host Controller [A-1]
USB1 Controller Intel 82801GB ICH7 - USB Universal Host Controller [A-1]
USB1 Controller Intel 82801GB ICH7 - USB Universal Host Controller [A-1]
USB2 Controller Intel 82801GB ICH7 - Enhanced USB2 Controller [A-1]
USB Device Generic USB Hub
USB Device HP Personal Media Drive
USB Device Kensington USB/PS2 Expert Mouse Pro
USB Device Logitech QuickCam Pro 5000
USB Device USB Audio Device
USB Device USB Audio Device
USB Device USB Composite Device
USB Device USB Composite Device
USB Device USB Composite Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device
USB Device USB Mass Storage Device


--------[ Debug - PCI ]-------------------------------------------------------------------------------------------------

B00 D00 F00: Intel 82945P Memory Controller Hub [A-1]

Offset 00: 86 80 70 27 06 00 90 20 81 00 00 06 00 00 00 00
Offset 10: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 3C 10 22 2A
Offset 30: 00 00 00 00 E0 00 00 00 00 00 00 00 00 00 00 00
Offset 40: 01 90 D1 FE 01 40 D1 FE 05 00 00 F0 01 80 D1 FE
Offset 50: 00 00 02 00 03 00 00 10 00 00 00 00 00 00 00 00
Offset 60: 01 30 D1 FE 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 10 11 11 00 00 00 00 00 FF 03 00 00 80 0A 39 00
Offset A0: 10 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 10 01 00 00
Offset E0: 09 00 09 51 CA E1 9B 98 06 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 86 0F 01 00 00 00 00 00

B00 D01 F00: Intel 82945P PCI Express Root Port [A-1]

Offset 00: 86 80 71 27 07 00 10 00 81 00 04 06 08 00 01 00
Offset 10: 00 00 00 00 00 00 00 00 00 01 01 00 D0 D0 00 00
Offset 20: 00 E4 F0 EB 01 D0 F1 DF 00 00 00 00 00 00 00 00
Offset 30: 00 00 00 00 88 00 00 00 00 00 00 00 10 01 08 00
Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 02
Offset 80: 01 90 02 C8 00 00 00 00 0D 80 00 00 86 80 71 27
Offset 90: 05 A0 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 10 00 41 01 00 00 00 00 00 00 00 00 01 25 01 02
Offset B0: 40 00 01 11 80 25 00 01 C0 01 48 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 01 00 00 00
Offset F0: 00 00 01 00 00 00 00 00 86 0F 01 00 00 00 00 00

B00 D1B F00: Intel 82801GB ICH7 - High Definition Audio Controller [A-1]

Offset 00: 86 80 D8 27 06 00 10 00 01 00 03 04 08 00 00 00
Offset 10: 04 80 FF FD 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 3C 10 23 2A
Offset 30: 00 00 00 00 50 00 00 00 00 00 00 00 10 01 00 00
Offset 40: 03 00 00 03 07 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 01 60 42 C8 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 05 70 80 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 10 00 91 00 00 00 00 00 00 08 10 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 01 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 86 0F 01 00 00 00 00 00

B00 D1D F00: Intel 82801GB ICH7 - USB Universal Host Controller [A-1]

Offset 00: 86 80 C8 27 05 00 80 02 01 00 03 0C 00 00 80 00
Offset 10: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 01 FF 00 00 00 00 00 00 00 00 00 00 3C 10 22 2A
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 17 01 00 00
Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 10 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 20 00 00 00 00 00 00 00 00 01 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 86 0F 01 00 00 00 00 00

B00 D1D F01: Intel 82801GB ICH7 - USB Universal Host Controller [A-1]

Offset 00: 86 80 C9 27 05 00 80 02 01 00 03 0C 00 00 00 00
Offset 10: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 01 FE 00 00 00 00 00 00 00 00 00 00 3C 10 22 2A
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 13 02 00 00
Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 10 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 20 00 00 00 00 00 00 00 00 01 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 86 0F 01 00 00 00 00 00

B00 D1D F02: Intel 82801GB ICH7 - USB Universal Host Controller [A-1]

Offset 00: 86 80 CA 27 05 00 80 02 01 00 03 0C 00 00 00 00
Offset 10: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 01 FD 00 00 00 00 00 00 00 00 00 00 3C 10 22 2A
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 12 03 00 00
Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 10 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 20 00 00 00 00 00 00 00 00 01 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 86 0F 01 00 00 00 00 00

B00 D1D F03: Intel 82801GB ICH7 - USB Universal Host Controller [A-1]

Offset 00: 86 80 CB 27 05 00 80 02 01 00 03 0C 00 00 00 00
Offset 10: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 01 FC 00 00 00 00 00 00 00 00 00 00 3C 10 22 2A
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 10 04 00 00
Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 10 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 20 00 00 00 00 00 00 00 00 01 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 86 0F 01 00 00 00 00 00

B00 D1D F07: Intel 82801GB ICH7 - Enhanced USB2 Controller [A-1]

Offset 00: 86 80 CC 27 06 00 90 02 01 20 03 0C 00 00 00 00
Offset 10: 00 F0 FF FD 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 3C 10 22 2A
Offset 30: 00 00 00 00 50 00 00 00 00 00 00 00 17 01 00 00
Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 01 58 C2 C9 00 00 00 00 0A 00 A0 20 00 00 00 00
Offset 60: 20 20 FF 00 00 00 00 00 01 00 00 00 00 00 00 C0
Offset 70: 00 00 38 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 01 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 AA FF 00 FF 00 FF 00 20 00 00 88
Offset E0: 00 00 00 00 DB B6 6D 00 00 00 00 00 00 00 00 00
Offset F0: 00 80 00 09 88 85 40 00 86 0F 01 00 86 17 02 20

B00 D1E F00: Intel 82801GB I/O Controller Hub 7 (ICH7) [A-1]

Offset 00: 86 80 4E 24 07 00 10 00 E1 01 04 06 00 00 01 00
Offset 10: 00 00 00 00 00 00 00 00 00 02 02 20 E0 E0 80 A2
Offset 20: D0 FD D0 FD E1 FD E1 FD 00 00 00 00 00 00 00 00
Offset 30: 00 00 00 00 50 00 00 00 00 00 00 00 FF 00 00 00
Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00 12 00 00
Offset 50: 0D 00 00 00 3C 10 22 2A 00 00 00 00 00 00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 86 0F 01 00 00 00 00 00

B00 D1F F00: Intel 82801GB ICH7 - LPC Bridge [A-1]

Offset 00: 86 80 B8 27 07 01 10 02 01 00 01 06 00 00 80 00
Offset 10: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 3C 10 22 2A
Offset 30: 00 00 00 00 E0 00 00 00 00 00 00 00 00 00 00 00
Offset 40: 01 04 00 00 80 00 00 00 81 04 00 00 10 00 00 00
Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 83 85 80 8B D0 00 00 00 8A 80 80 80 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 0C 34 01 08 7C 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 20 02 00 00 38 00 00 00 13 00 00 00 00 03 00 00
Offset B0: 00 00 F0 00 00 00 00 00 55 55 55 5A 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 33 22 11 00 67 45 00 00 C0 C0 00 00 00 00 00 00
Offset E0: 09 00 0C 10 A8 00 24 00 00 00 00 00 00 00 00 00
Offset F0: 01 C0 D1 FE 00 00 00 00 86 0F 01 00 00 00 00 00

B00 D1F F01: Intel 82801GB ICH7 - ATA-100 IDE Controller [A-1]

Offset 00: 86 80 DF 27 05 00 80 02 01 8A 01 01 00 00 00 00
Offset 10: 01 00 00 00 01 00 00 00 01 00 00 00 01 00 00 00
Offset 20: 01 FB 00 00 00 00 00 00 00 00 00 00 3C 10 22 2A
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 FF 01 00 00
Offset 40: 77 E3 00 00 0B 00 00 00 0F 00 22 00 00 00 00 00
Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 03 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 86 0F 01 00 00 00 00 00

B00 D1F F02: Intel 82801GB ICH7 - SATA Controller [A-1]

Offset 00: 86 80 C0 27 07 00 B0 02 01 8F 01 01 00 00 00 00
Offset 10: 01 FA 00 00 01 F9 00 00 01 F8 00 00 01 F7 00 00
Offset 20: 01 F6 00 00 00 E0 FF FD 00 00 00 00 3C 10 22 2A
Offset 30: 00 00 00 00 70 00 00 00 00 00 00 00 13 02 00 00
Offset 40: 07 A3 00 80 00 00 00 00 01 00 01 00 00 00 00 00
Offset 50: 00 00 00 00 00 10 00 00 00 00 00 00 00 00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 01 00 02 40 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 05 70 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 1F 00 80 03 00 40 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 05 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 86 0F 01 00 00 00 00 00

B00 D1F F03: Intel 82801GB ICH7 - SMBus Controller [A-1]

Offset 00: 86 80 DA 27 01 00 80 02 01 00 05 0C 00 00 00 00
Offset 10: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 01 05 00 00 00 00 00 00 00 00 00 00 3C 10 22 2A
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 FF 02 00 00
Offset 40: 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 86 0F 01 00 00 00 00 00

B01 D00 F00: nVIDIA GeForce 6600 PCI-E Video Adapter

Offset 00: DE 10 41 01 07 00 10 00 A2 00 00 03 00 00 00 00
Offset 10: 00 00 00 E4 0C 00 00 D0 00 00 00 00 04 00 00 EA
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 62 14 14 98
Offset 30: 00 00 00 00 60 00 00 00 00 00 00 00 10 01 00 00
Offset 40: 62 14 14 98 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 01 00 00 00 01 00 00 00 CE D6 23 00 00 00 00 00
Offset 60: 01 68 02 00 00 00 00 00 05 78 80 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 10 00 01 00 C0 04 2C 01
Offset 80: 10 28 00 00 01 2D 01 00 48 00 01 11 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 0C 08 40 C1 01 04 40 C1
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

B02 D01 F00: VIA VT6307 Fire IIM IEEE1394 Host Controller

Offset 00: 06 11 44 30 87 00 10 02 80 10 00 0C 08 20 00 00
Offset 10: 00 F0 DF FD 01 EF 00 00 00 00 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 3C 10 22 2A
Offset 30: 00 00 00 00 50 00 00 00 00 00 00 00 14 01 00 20
Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 01 00 02 E4 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

B02 D04 F00: Philips SAA7134 PCI AV Decoder

Offset 00: 31 11 34 71 06 00 90 82 01 00 80 04 00 20 00 00
Offset 10: 00 E0 DF FD 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 43 10 60 48
Offset 30: 00 00 00 00 40 00 00 00 00 00 00 00 10 01 54 20
Offset 40: 01 00 01 06 00 20 00 1C 00 00 00 00 00 00 00 00
Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

B02 D05 F00: Wireless LAN PCI 802.11 a/b/g adapter WN5401A [NoDB]

Offset 00: 8C 16 1B 00 46 03 90 02 01 00 00 02 08 80 00 00
Offset 10: 00 00 DE FD 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 01 50 00 00 AD 11 00 50
Offset 30: 00 00 00 00 44 00 00 00 00 00 00 00 11 01 0A 1C
Offset 40: 80 00 00 00 01 00 C2 01 00 40 00 C6 00 00 00 00
Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

B02 D05 F01: Unknown

Offset 00: 8C 16 96 FF 00 00 90 02 01 02 00 07 00 00 80 00
Offset 10: 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 8C 16 96 EE
Offset 30: 00 00 00 00 44 00 00 00 00 00 00 00 00 01 00 00
Offset 40: 00 00 00 00 01 00 00 00 00 40 00 80 00 00 00 00
Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

B02 D08 F00: Intel 82801GB ICH7 - LAN Controller [A-1]

Offset 00: 86 80 DC 27 07 00 90 02 01 00 00 02 08 20 00 00
Offset 10: 00 D0 DF FD 01 EE 00 00 00 00 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 3C 10 22 2A
Offset 30: 00 00 00 00 DC 00 00 00 00 00 00 00 14 01 08 38
Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 01 00 22 FE
Offset E0: 00 40 00 3A 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 86 0F 01 00 00 00 00 00

PCI-8086-2770: Intel i910/915/925/945/955/E7221/E7230 MMR

Offset 100: 10 10 20 20 00 00 00 00 03 03 00 00 3F 00 00 00
Offset 110: E8 28 50 98 11 56 40 02 5F 02 00 80 FF 01 FF 03
Offset 120: 06 0A 00 40 00 05 00 E2 F0 01 00 00 00 00 00 00
Offset 130: C4 06 00 00 6D 06 1A 87 08 01 02 04 00 00 00 00
Offset 140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 160: 00 00 00 00 20 00 00 00 00 00 50 33 97 86 20 E0
Offset 170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 180: 10 10 20 20 00 00 00 00 03 03 00 00 3F 00 00 00
Offset 190: E8 28 50 98 11 56 40 02 5F 02 00 80 FF 01 FF 03
Offset 1A0: 06 0A 00 40 00 00 00 00 00 00 00 00 00 00 00 00

PCI-8086-2770: Intel i910/915/925/945/955/E7221/E7230 MMR

Offset 200: 02 02 0F 00 00 00 00 00 04 08 01 02 00 00 00 00
Offset 210: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

PCI-8086-2770: Intel i910/915/925/945/955/E7221/E7230 MMR

Offset C00: 12 00 00 00 01 01 01 01 00 00 00 00 00 00 00 00
Offset C10: 00 00 00 00 03 02 80 00 0F 0F 0F 0F 66 66 33 33
Offset C20: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C30: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset CA0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset CB0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset CC0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset CD0: 00 00 00 00 00 00 00 00 00 00 00 FF 00 00 00 00
Offset CE0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset CF0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00


--------[ Debug - Video BIOS ]------------------------------------------------------------------------------------------

C000:0000 U.x.K7400.L.w.VIDEO ..........IBM VGA Compatible........01/26/05
C000:0040 ....................b...?@/|..@........"..B......PMIDl.o.......
C000:0080 .....3V.!...............`...................1$..%.b....@.......
C000:00C0 ..J!........................PCIR..A.........x.......GeForce 6600
C000:0100 BIOS...BUILD)..................................................
C000:0140 .....Version 5.43.02.57.21 ....Copyright © 1996-2004 NVIDIA Co
C000:0180 rp.......................................................nv43 Bo
C000:01C0 ard - p229h4 ..............Chip Rev ...........BIT......G2...
C000:0200 \.B...`.C...v.D.....I.....L.....t.....M.....N.....P.....S.....T.
C000:0240 ....U.....V.....c.....i.$.......W.C.!.......00/00/00..........j\
C000:0280 (/.]..>..].].].^6^6^.]................7.O.~^....=.......P.......
C000:02C0 B(.....PE.._.(.....#..#...D..].55.5..W.C.!`..#...C.]01/05/05....
C000:0300 ..........1...{.............9.I.........z.0.g.......j.v.......@.
C000:0340 ..Z.............a...[.&Ye.............x...n.....q.....t.......x.
C000:0380 ..c.*.f`....]................u..fa....f`3....fa....C.>..........
C000:03C0 ..u.........8...t......2.....t......QPfVf.D....IPP.....O.......y


--------[ Debug - Unknown ]---------------------------------------------------------------------------------------------

Motherboard 09/12/2005-LakePort-P5LP-LE-00
Motherboard Copyright 2005 by Hewlett-Packard Company Rev. 3.08
Motherboard DMIMOBO: ASUSTek Computer INC. LITHIUM
Motherboard DMISYS: HP Pavilion 061 EJ186AA-ABU m7260.uk
PCI/AGP 168C-001B: Wireless LAN PCI 802.11 a/b/g adapter WN5401A [NoDB]
PCI/AGP 168C-FF96: Unknown
PnP AWY0001: MS ArACPI Driver [NoDB]


------------------------------------------------------------------------------------------------------------------------

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#11
rshaffer61

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"I must say your instructions are extremely thorough, I hope everyone appreciates how that makes life a lot easier for us."

Thank you I try to be thorough in my request.
Is Outlook still shutting down on you since installing the file I asked you to install in Post 9 ?

Lets do some basic maintenance to see if we can clear up some potential bottlenecks. Please follow the next steps in order and reply back with the results when you are done. I am looking for the speed to be better and hopefully for Outlook to start acting like normal again.


Please download ATF Cleaner by Atribune.
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browser
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browser Click Opera at the top and choose: Select All
Click the Empty Selected button.


If this does not work then:

Go to:
Start and then My Computer
Right Click On "C" drive and then click on Properties
Click on Tools tab at the top
In the Error Checking field click Check Now

Download Auslogics Defrag from the link in my signature below. Auslogics Defrag in my opinion is better because:

It does a more comprehensive job at Defragging
It will actually show you what it is doing
At the end of working it will show you how much speed you picked up
You can view a online log of the files that Auslogics defragged

Edited by rshaffer61, 10 May 2009 - 02:44 PM.

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#12
Ironside

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yes, Outlook express is still shutting down, I assume all I needed to do was run the exe file?
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#13
rshaffer61

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Yes it should fix SideBySide as it is a known problem.
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#14
rshaffer61

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After installing the fix for SideBySide let me know if Outlook still shuts down. I believe we are dealing with two separate issues at the moment.
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#15
Ironside

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okay, I will do that tomorrow, I am now on a different computer in bed.

Didn't have these problems before I installed McAfee

Talk to you tomorrow if you are around, or whenever you are some spare time. We'll see how the computer performs when I put it on tomorrow
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