Outlook Express Keeps Closing
Posted 11 May 2009 - 05:15 AM
Posted 11 May 2009 - 07:00 AM
It is now a desperate saturation because I need that particular computer to do all my work.
Edited by Ironside, 11 May 2009 - 07:02 AM.
Posted 11 May 2009 - 07:10 AM
Start your system and at the Second post screen tap on F8 to get to the Boot Menu
Scroll down to the line that says "Auto Start On Error" and highlight it.
Click Enter to disable it
The system should reboot and if not then do so.
When the BSOD shows it will stop so that you can reply with the full error message
Posted 11 May 2009 - 07:18 AM
Let's check your memory and make sure there is no issue with it.Donwload memtest86 from the link in my signature below.
Get the file that is named Download - The one you want is "Download - Pre-compiled Bootable ISO (.zip). When it downloads, it will be labeled memtest86+2.11.iso.zip
Unzip the file once you download it. You should have a .iso file in the unzipped directory. It will look like a zip file in some cases but the file name will now be memtest86+2.11.iso
if you don't have a burning program that will burn .ISO files get burncdcc in my signature below.
NOTE...do not put a blank cd in until burncdcc opens the tray for you
1. Start BurnCDCC
2. Browse to the ISO file you want to burn on cd/dvd ....in this case its memtest86.iso
3. Select the ISO file
4. click on Start
Make sure the bios is set for the cd drive as the first boot device
Put the cd in the cd drive and then boot your computer.
Running the Diagnostic Program:
The basic diagnostic screen has five main sections of relevant information. Three at the top which are labeled, PASS %, TEST %, and TEST #. This will basically show you the total progress of the current test, the overall progress of the diagnostic test, and the test number is currently performing.
On the middle left hand side of the of the program interface there is a “Wall Time” section that will keep track of how long the diagnostic test has been running for. This just gives you an idea if you are not attending the testing process.
The main section to look for is the lower half of the screen which is usually blank. As long as the memory testing is going ok with no errors this section of the screen should remain blank. If the diagnostic program finds any serious faults in the memory you will see it display a memory dump of address’s in this section. This is similar to what is displayed on your screen when you encounter a blue screen of death.
You now have most everything you need to know about setting up and testing your memory with diagnostic programs. This guide should help you get to the source of any intermittent problems related to your memory.
Run memtest for at least 2 hours
If it starts showing any errors during that time then you will have to replace the memory
If there are no errors after 2 hours press Esc and that will end the tests
We will then try other options
Posted 11 May 2009 - 07:31 AM
Eagerly awaiting your reply
Posted 11 May 2009 - 08:01 AM
If not then start with ESC as that is the BOOT command
Please let me know what the results are and any error messages you may receive.
Posted 11 May 2009 - 08:06 AM
safe mode with networking
safe mode with command prompt
last known good configurations (your most recent setting that worked)
start Windows normally
Posted 11 May 2009 - 08:19 AM
Posted 11 May 2009 - 08:25 AM
Posted 11 May 2009 - 08:29 AM
Now let's check some things before we continue to make sure if we are dealing with hardware or a software issue. Please follow my suggestions from post 20 and let me know the results when it is done.
Posted 11 May 2009 - 08:30 AM
Posted 11 May 2009 - 08:32 AM
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