I tried to work this out myself and failed miserably. First problem was that i could not download updates for EVE Online and I thought it was an issue from the game company side and they couldnt solve it after multiple petitions, but when i installed Trend Micro Security antivirus and it failed to activate or update I found out that the problem is not related to the game at all.
Trend Micro cannot even detect that I'm connected to the internet, I tried checking their website for troubleshooting and the link returns (address not found) error on both IE and FF, its like when you enter a wrong URL and it tells you to check the URL or the DNS has a problem.
Any idea? here's my HJT report if it's any use
Logfile of HijackThis v1.99.1
Scan saved at 9:15:10 PM, on 5/10/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\spoolsv.exe
D:\WINDOWS\Explorer.EXE
C:\Trend\BM\TMBMSRV.exe
D:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
D:\WINDOWS\system32\svchost.exe
D:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
D:\Program Files\nHancer\nHancerService.exe
D:\WINDOWS\system32\nvsvc32.exe
C:\Trend\TrendSecure\SecurityActivityDashboard\tmarsvc.exe
C:\Trend\Internet Security\SfCtlCom.exe
D:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
C:\Trend\Internet Security\TmPfw.exe
C:\Trend\Internet Security\TmProxy.exe
C:\Trend\Internet Security\UfSeAgnt.exe
C:\Trend\TrendSecure\TISProToolbar\ProToolbarUpdate.exe
D:\WINDOWS\system32\notepad.exe
D:\WINDOWS\system32\RUNDLL32.EXE
D:\WINDOWS\RTHDCPL.EXE
D:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
D:\Program Files\Java\jre1.6.0_06\bin\jusched.exe
D:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
D:\Program Files\iTunes\iTunesHelper.exe
D:\Program Files\Messenger\msmsgs.exe
C:\Trend\Internet Security\TMAS_OE\TMAS_OEMon.exe
D:\Program Files\nHancer\nHancer.exe
D:\WINDOWS\system32\ctfmon.exe
C:\Trend\TrendSecure\TSCFCommander.exe
D:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
D:\Program Files\iPod\bin\iPodService.exe
D:\Program Files\Skype\Phone\Skype.exe
C:\HJT\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Trend Micro Toolbar BHO - {43C6D902-A1C5-45c9-91F6-FD9E90337E18} - C:\Trend\TrendSecure\TISProToolbar\TSToolbar.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - D:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - D:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O3 - Toolbar: Trend Micro Toolbar - {CCAC5586-44D7-4c43-B64A-F042461A97D2} - C:\Trend\TrendSecure\TISProToolbar\TSToolbar.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE D:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE D:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Google Desktop Search] "D:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [SunJavaUpdateSched] "D:\Program Files\Java\jre1.6.0_06\bin\jusched.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] D:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "D:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "D:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [UfSeAgnt.exe] "C:\Trend\Internet Security\UfSeAgnt.exe"
O4 - HKCU\..\Run: [MsnMsgr] "D:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [MSMSGS] "D:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [nHancer] "D:\Program Files\nHancer\nHancer.exe" /tray
O4 - HKCU\..\Run: [ares] "D:\Program Files\Ares\Ares.exe" -h
O4 - HKCU\..\Run: [CurseClient] D:\Program Files\Curse\CurseClient.exe -silent
O4 - HKCU\..\Run: [ctfmon.exe] D:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Skype] "D:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [OE] C:\Trend\Internet Security\TMAS_OE\TMAS_OEMon.exe
O4 - Global Startup: KYESCAN.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - D:\PROGRA~1\WINDOW~4\MESSEN~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - D:\PROGRA~1\WINDOW~4\MESSEN~1\MSGRAP~1.DLL
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - D:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: tmtb - {04EAF3FB-4BAC-4B5A-A37D-A1CF210A5A42} - C:\Trend\TrendSecure\TISProToolbar\TSToolbar.dll
O20 - AppInit_DLLs: D:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: WgaLogon - D:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Apple Mobile Device - Apple Inc. - D:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Google Desktop Manager 5.7.806.10245 (GoogleDesktopManager-061008-081103) - Google - D:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: iPod Service - Apple Inc. - D:\Program Files\iPod\bin\iPodService.exe
O23 - Service: nHancer Support (nHancer) - KSE - Korndörfer Software Engineering - D:\Program Files\nHancer\nHancerService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - D:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Security Activity Dashboard Service - Trend Micro Inc. - C:\Trend\TrendSecure\SecurityActivityDashboard\tmarsvc.exe
O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro Inc. - C:\Trend\Internet Security\SfCtlCom.exe
O23 - Service: StarWind AE Service (StarWindServiceAE) - Rocket Division Software - D:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Unknown owner - C:\Trend\BM\TMBMSRV.exe" /service (file missing)
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\Trend\Internet Security\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (TmProxy) - Trend Micro Inc. - C:\Trend\Internet Security\TmProxy.exe
Thanks