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lost cut and paste

Started by kathiesnot , May 11 2009 09:46 AM

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#1
kathiesnot
Posted 11 May 2009 - 09:46 AM

kathiesnot

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Hi, am having trouble lately, have lost the ability to cut and paste anything from my desktop, I have run, the trend-micro housecall, and that didin't fix it, thought it may be a virus, also have run regcure, and cleanup programs, to no avail.
Am wondering if there is something in the registry that needs to be tweaked or something, as I can cut and paste inside of folders, but if I put anything onto the desktop, I cannot cut and paste it to another location on my hard drive or portable usb drives, have run the virus cleaners as well,
Hoping that someone can help me, also ran the hijack this if it's needed here to gain any insight to what might be the problem with my computer, hope that it is alright that I put the hijack file in this forum am not sure, so apologize if I am not supposed to do it ahead of time, am loosing my mind here can't type today either, anyway any help would be appreciated. This problem seemed to happen after microsoft installed IE8 on my computer and I cannot uninstall it for some reason, was all over the boards at microsoft and no help there also have service pack 3.
thanks, Kathie

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:24:09 AM, on 5/11/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
I:\WINDOWS\System32\smss.exe
I:\WINDOWS\system32\winlogon.exe
I:\WINDOWS\system32\services.exe
I:\WINDOWS\system32\lsass.exe
I:\Program Files\Webroot\WebrootSecurity\WRConsumerService.exe
I:\WINDOWS\system32\Ati2evxx.exe
I:\WINDOWS\system32\svchost.exe
I:\WINDOWS\System32\svchost.exe
I:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
I:\Program Files\Alwil Software\Avast4\ashServ.exe
I:\WINDOWS\system32\Ati2evxx.exe
I:\WINDOWS\system32\spoolsv.exe
I:\Program Files\Java\jre6\bin\jqs.exe
I:\Program Files\Common Files\LightScribe\LSSrvc.exe
I:\Program Files\BurnAware Free\nmsaccessu.exe
I:\WINDOWS\system32\svchost.exe
I:\Program Files\Webroot\WebrootSecurity\SpySweeper.exe
I:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
I:\Program Files\Alwil Software\Avast4\ashWebSv.exe
I:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
I:\Program Files\Sound Volume Hotkeys\SoundVolumeHotkeys.exe
I:\WINDOWS\system32\kmw_run.exe
I:\Program Files\IObit\IObit SmartDefrag\IObit SmartDefrag.exe
I:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
I:\WINDOWS\system32\KMW_SHOW.EXE
I:\Program Files\Webroot\WebrootSecurity\SpySweeperUI.exe
I:\Program Files\Rainlendar2\Rainlendar2.exe
I:\WINDOWS\system32\ctfmon.exe
I:\Program Files\TheWeatherNetwork\WeatherEye\WeatherEye.exe
I:\Program Files\TheWeatherNetwork\WeatherEye\WeatherEye.exe
I:\Program Files\TheWeatherNetwork\WeatherEye\WeatherEye.exe
I:\WINDOWS\explorer.exe
I:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
I:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = file://i:\windows\system32\blank.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = file://i:\windows\system32\blank.htm
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - I:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - I:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - I:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - I:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [dvd43] "I:\Program Files\dvd43\dvd43_tray.exe"
O4 - HKLM\..\Run: [avast!] I:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [SoundVolumeHotkeys.{9547D1C7-4F18-4104-8674-046DCD12BDF9}] "I:\Program Files\Sound Volume Hotkeys\SoundVolumeHotkeys.exe" -a
O4 - HKLM\..\Run: [kmw_run.exe] "kmw_run.exe"
O4 - HKLM\..\Run: [SmartDefrag] "I:\Program Files\IObit\IObit SmartDefrag\IObit SmartDefrag.exe" /StartUp
O4 - HKLM\..\Run: [GrooveMonitor] "I:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [SpySweeper] "I:\Program Files\Webroot\WebrootSecurity\SpySweeperUI.exe" /startintray
O4 - HKCU\..\Run: [Rainlendar2] "I:\Program Files\Rainlendar2\Rainlendar2.exe"
O4 - HKCU\..\Run: [ctfmon.exe] "I:\WINDOWS\system32\ctfmon.exe"
O4 - HKCU\..\Run: [WeatherEye] "I:\Program Files\TheWeatherNetwork\WeatherEye\WeatherEye.exe"
O8 - Extra context menu item: &D&ownload &with BitComet - res://I:\Program Files\BitComet\BitComet.exe/AddLink.htm
O8 - Extra context menu item: &D&ownload all video with BitComet - res://I:\Program Files\BitComet\BitComet.exe/AddVideo.htm
O8 - Extra context menu item: &D&ownload all with BitComet - res://I:\Program Files\BitComet\BitComet.exe/AddAllLink.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://I:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - I:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - I:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - I:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: BitComet - {D18A0B52-D63C-4ed0-AFC6-C1E3DC1AF43A} - res://I:\Program Files\BitComet\tools\BitCometBHO_1.3.1.15.dll/206 (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - I:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - I:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - I:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - I:\Program Files\Messenger\msmsgs.exe
O13 - Gopher Prefix:
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.t...ivex/hcImpl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1236751456030
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1236800257562
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - I:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: wot - {C2A44D6B-CB9F-4663-88A6-DF2F26E4D952} - (no file)
O22 - SharedTaskScheduler: Fences - {EC654325-1273-C2A9-2B7C-45A29BCE2FBD} - I:\Program Files\Stardock\Fences\DesktopDock.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - I:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - I:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: avast! Antivirus - ALWIL Software - I:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - I:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - I:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - I:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - I:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - I:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: MSCSPTISRV - Sony Corporation - I:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: NMSAccessU - Unknown owner - I:\Program Files\BurnAware Free\nmsaccessu.exe
O23 - Service: PACSPTISVR - Unknown owner - I:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: SonicStage Back-End Service - Sony Corporation - I:\Program Files\Common Files\Sony Shared\AVLib\SsBeSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - I:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - I:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. (www.webroot.com) - I:\Program Files\Webroot\WebrootSecurity\SpySweeper.exe
O23 - Service: Webroot Client Service (WRConsumerService) - Webroot Software, Inc. - I:\Program Files\Webroot\WebrootSecurity\WRConsumerService.exe

--
End of file - 7858 bytes
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#2
Broni
Posted 11 May 2009 - 04:22 PM

Broni

    Kraków my love :)

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1. Create new restore point.

2. Copy text below, and paste it into Notepad:

Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\Interface\{0000010e-0000-0000-C000-000000000046}]
@="IDataObject"

[HKEY_CLASSES_ROOT\Interface\{0000010e-0000-0000-C000-000000000046}\NumMethods]
@="12"

[HKEY_CLASSES_ROOT\Interface\{0000010e-0000-0000-C000-000000000046}\ProxyStubClsid32]
@="{00000320-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\CLSID\{00000320-0000-0000-C000-000000000046}]
@="oleprx32_PSFactoryBuffer"

[HKEY_CLASSES_ROOT\CLSID\{00000320-0000-0000-C000-000000000046}\InprocServer32]
@="C:\\WINDOWS\\system32\\ole32.dll"
"ThreadingModel"="Both"


Save it as fix.reg.
Double click on fix.reg, and allow registry merge.
Restart computer.
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#3
kathiesnot
Posted 11 May 2009 - 11:36 PM

kathiesnot

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Hi just got your note and the instructions, so did what you said and it worked perfectly, the only problem that I had was that after doing the text and saving it as a .reg file, I couldn't double click it as that stupid erorr kept coming up, so I just did the regedit and imported the file into the registry and then restarted my computer like you said, and it works great now, can actually cut a paste from my desktop.
Many thanks for your reply and your tweek, love it, thanks, Kathie
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#4
Broni
Posted 11 May 2009 - 11:47 PM

Broni

    Kraków my love :)

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Excellent :)
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