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Browser Hijack help [CLOSED]


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#1
Ospic

Ospic

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I tried doing all of the steps before doing a post and I found a post just like my problem on this site and did most of what I could but I think I still need some help, since the broswer still goes to quicknavigate.com.

Heres the Hijack log:

Logfile of HijackThis v1.99.1
Scan saved at 11:09:15 AM, on 5/10/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe
C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDet.EXE
C:\WINDOWS\System32\CTHELPER.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Creative\MediaSource\RemoteControl\RCMan.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.qfind.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://qfind.net/bar/index.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.qfind.net/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.qfind.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
F2 - REG:system.ini: Shell=explorer.exe, msmsgs.exe
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFF} - C:\WINDOWS\System32\hpFEA.tmp
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: SearchToolbar - {08BEC6AA-49FC-4379-3587-4B21E286C19E} - C:\WINDOWS\System32\ie2cltr.dll
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [CTDVDDET] C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDet.EXE
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [SBDrvDet] C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe /r
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [MSN Messenger] C:\WINDOWS\System32\msmsgs.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKCU\..\Run: [RemoteCenter] C:\Program Files\Creative\MediaSource\RemoteControl\RCMan.EXE
O4 - HKCU\..\Run: [WindowsFY] c:\bsw.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: Microsoft AntiSpyware helper - {3E76FF91-A807-424C-A2AC-8ED0AAC2C196} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {3E76FF91-A807-424C-A2AC-8ED0AAC2C196} - (no file) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{0E425FB9-4711-4E1E-AB05-31B44A6A3805}: NameServer = 69.50.176.156,195.225.176.31
O17 - HKLM\System\CCS\Services\Tcpip\..\{1583238A-900A-4703-BE67-0B5487D9B4A4}: NameServer = 69.50.176.156,195.225.176.31
O17 - HKLM\System\CCS\Services\Tcpip\..\{E31E4847-8601-41D3-8E29-8DEFC6262E74}: NameServer = 69.50.176.156,195.225.176.31
O17 - HKLM\System\CS1\Services\Tcpip\..\{0E425FB9-4711-4E1E-AB05-31B44A6A3805}: NameServer = 69.50.176.156,195.225.176.31
O17 - HKLM\System\CS2\Services\Tcpip\..\{0E425FB9-4711-4E1E-AB05-31B44A6A3805}: NameServer = 69.50.176.156,195.225.176.31
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe

I really have no idea what I'm doing so any help is appreciated.
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#2
greyknight17

greyknight17

    Malware Expert

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Welcome to GTG.

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that 'Display the contents of system folders' is checked. If you have Windows XP, the search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that 'Search system folders', 'Search hidden files and folders', and 'Search subfolders' are checked.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).

Download KillBox http://www.greyknigh...spy/KillBox.exe. Don't run it yet.

Reboot into Safe Mode by hitting the F8 key until menu shows up. In some systems, this may be the F5 key, so try that if F8 doesn't work. Make sure to close any open browsers. Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.qfind.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://qfind.net/bar/index.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.qfind.net/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.qfind.net/
F2 - REG:system.ini: Shell=explorer.exe, msmsgs.exe
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: (no name) - {FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFF} - C:\WINDOWS\System32\hpFEA.tmp
O3 - Toolbar: SearchToolbar - {08BEC6AA-49FC-4379-3587-4B21E286C19E} - C:\WINDOWS\System32\ie2cltr.dll
O4 - HKLM\..\Run: [MSN Messenger] C:\WINDOWS\System32\msmsgs.exe
O4 - HKCU\..\Run: [WindowsFY] c:\bsw.exe
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O9 - Extra button: Microsoft AntiSpyware helper - {3E76FF91-A807-424C-A2AC-8ED0AAC2C196} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {3E76FF91-A807-424C-A2AC-8ED0AAC2C196} - (no file) (HKCU)
O17 - HKLM\System\CCS\Services\Tcpip\..\{0E425FB9-4711-4E1E-AB05-31B44A6A3805}: NameServer = 69.50.176.156,195.225.176.31
O17 - HKLM\System\CCS\Services\Tcpip\..\{1583238A-900A-4703-BE67-0B5487D9B4A4}: NameServer = 69.50.176.156,195.225.176.31
O17 - HKLM\System\CCS\Services\Tcpip\..\{E31E4847-8601-41D3-8E29-8DEFC6262E74}: NameServer = 69.50.176.156,195.225.176.31
O17 - HKLM\System\CS1\Services\Tcpip\..\{0E425FB9-4711-4E1E-AB05-31B44A6A3805}: NameServer = 69.50.176.156,195.225.176.31
O17 - HKLM\System\CS2\Services\Tcpip\..\{0E425FB9-4711-4E1E-AB05-31B44A6A3805}: NameServer = 69.50.176.156,195.225.176.31


Run KillBox and check the box that says 'End Explorer Shell While Killing File'. Next click on 'Delete on Reboot'. For each of the following files below, check the box that says 'Unregister .dll Before Deleting' if it's not grayed out. Copy and paste each of the following into KillBox (hitting the X button for each file - choose NO when it asks if you want to reboot):

C:\WINDOWS\System32\hpFEA.tmp
C:\WINDOWS\System32\ie2cltr.dll
C:\WINDOWS\System32\msmsgs.exe
c:\bsw.exe
c:\wp.exe
c:\wp.bmp


Reboot into Normal Mode run a new HijackThis scan. Save the log file and post it here.
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#3
greyknight17

greyknight17

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member with address of this thread. This applies only to the original topic starter. Everyone else please begin a New Topic.
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