I'm new to this forum so hi to everyone.
I'm having a problem trying to fix my friends Dell Dimension E520. It has had years of abuse from a user that doesnt know how to look after a PC.
I said i would reinstall the OS using the Reinstall disk provided by Dell. However i get stuck during the install when a messege pops up to install drivers. the problem is the mouse and keyboard are nonresponsive.
The system doesnt have PS2 conndcections, only USB. I think its the OS not having drivers for the USB ports during the install.
I've checked the BIOS and everything to do with USBs is set to enabled.
How can i get a working XP OS on the hard drive when im having the problem of the keybaord and mouse not working during install.
on a slightly differant note. would Vista have this same problem?
any help would be great.
many many thanks