Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works

Internet options tab missing from control panel

  • Please log in to reply




  • Member
  • PipPip
  • 13 posts
My internet options tab is missing from the control panel and my IE won't work. I know I have an internet connection because I can get email and use Firefox. However, when I try to open EI, the window opens and goes to the Google homepage but then immediatly closes with out any error message. Just gone. When I try to open IE without add-ons the IE window stays open but is totally blank.

I followed the first two steps in the malware guide and there were a few nasties cleaned out. Unfortunately, I can not complete step three, windows updates, until I can get my IE to work.

Any suggestions?
  • 0




    Trusted Tech

  • Retired Staff
  • 1,771 posts
Hey hookemhorns,

It sounds like your issue is due to malware; if you cannot connect to windows updates then please skip this step and continue with the guide. Please follow Step Five: Rootkit Detection and Step Six: Post an OTListIt2 Log; ensure you post your logs in the Malware Removal and Spyware Removal forum. When you start your new topic in that forum, mention that you could not acquire the Windows updates and also all of the information that you have posted in this topic; this information may help them identify the nature of the malware on your machine.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).

- Dan
  • 0

Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP