[ksjl92]

so recently ive been trying to hook up my lap top to my hdtv and ive been messing around trying to get the screen to display. the other day i turned on my dell inspiron notebook and found that after the boot screen the screen goes black/blank. i can hear the desktop and i hear my mouse so i know that the desktop is there. the monitor is just not responding. i did a diagnostic test on the computer and got the error message dst short test error code 1000 - 0146. What does this mean? is this why my monitor won't respond. please any help would be appreciated. i just want my laptop to work again.

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i just tried to boot in in safe mode but its stuck on a file called mup.sys please i dont know what to do should i just replace the harddrive with a new one

[ksjl92]

i just tried to boot in in safe mode but its stuck on a file called mup.sys please i dont know what to do should i just replace the harddrive with a new one

[edge2022]

stuck on a file called mup.sys

This would mean a format and reinstall almost all the time.

Lets run a hard drive diagnostic to make sure that the hd is the issue. Go here: http://www.seagate.c...ols/seatooldreg
Download the ISO CD-Rom Image EN file. Then use BurnCDCC to burn the image to a disc. Go here for it: http://www.terabyteu...ee-software.htm
Here is a tutorial: http://seagate.custk...sp?DocId=201271
Run a long diagnostic, and report the results.

EDIT: Also, try leaving the computer on for about an hour on the mup.sys screen. Sometimes it will continue to boot, but only after a long time.

Edited by edge2022, 21 May 2009 - 06:52 PM.