[Jenninboise]

Hello! Please help! My laptop freezes and is sluggish. When it freezes, I can't close the window, even with alt, ctrl, delete -- and an hourglass never disappears. The only thing that works is re-booting. It is getting progressively worse. I have run malware bytes and adaware by lava soft. Nothing is found. I have the same problems whether I use Internet Explorer or Firefox. Any help is greatly appreciated!

Thanks! Jennifer

[Advertisements]

Lets run some basic maintenance first.
Download ATF Cleaner from here: http://www.atribune....c...5&Itemid=25
Follow the instructions on that site to clear out temp files.

Download Auslogics Disk Defrag from here: http://www.auslogics.com/disk-defrag
Install and run it on your hard disks.

[edge2022]

Lets run some basic maintenance first.
Download ATF Cleaner from here: http://www.atribune....c...5&Itemid=25
Follow the instructions on that site to clear out temp files.

Download Auslogics Disk Defrag from here: http://www.auslogics.com/disk-defrag
Install and run it on your hard disks.

[Jenninboise]

Okay! Thank you so much for the response. I have done those 2 things -- now what? :-)

Jennifer

[edge2022]

Since the behavior you are talking about (freezing, slow performance) can be caused by malware I suggest you follow the guide here: http://www.geekstogo...uide-t2852.html

Once you have done all the steps, post in the Malware Forum, with the required logs. Once a Malware tech has cleared you, come back here if you are still experiencing problems.

Thank you Rshaffer for your suggestion.

Edited by edge2022, 17 May 2009 - 02:58 PM.

[rshaffer61]

Just for our information so that we can determine if it is a hardware or software issue before you go to Malware Forum, please follow the next steps.


Download and install EVEREST
Open it.
1: In left pane expand Computer folder.
2: Click once on Summary
3: In upper menu, go Report
4: And then to Quick Report-Summary
5: Save it in text file, and paste it in your next post.


PLEASE DO NOT INCLUDE ANYTHING UNDER THE LINE THAT SAYS "DEBUG- PCI"

Edited by rshaffer61, 17 May 2009 - 02:44 PM.

[Broni]

Also....

Download, and install SpeedFan: http://www.almico.com/sfdownload.php
Post your computer temperatures:



Provide processor info (hold Windows logo key, and hit Pause/Break key to find out).

[Jenninboise]

Here is the Everest Report:

--------[ EVEREST Home Edition © 2003, 2004 Lavalys, Inc. ]-----------------------------------------------------------

Version EVEREST v1.51.195
Homepage http://www.lavalys.com/
Report Type Quick Report
Computer LAPTOP
Generator Jenn
Operating System Microsoft Windows XP Professional 5.1.2600 (WinXP Retail)
Date 2009-05-17
Time 15:31


--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 3
Internet Explorer 7.0.5730.13
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name LAPTOP
User Name Jenn

Motherboard:
CPU Type Mobile , 1800 MHz
Motherboard Name Dell Inspiron 1501
Motherboard Chipset Unknown
System Memory 448 MB
BIOS Type Phoenix (11/24/06)

Display:
Video Adapter ATI Radeon Xpress Series (256 MB)
Video Adapter ATI Radeon Xpress Series (256 MB)

Multimedia:
Audio Adapter SigmaTel Audio

Storage:
IDE Controller ATI IDE Controller
IDE Controller ATI SATA Controller IDE mode
IDE Controller Ricoh MMC Host Controller
Disk Drive TOSHIBA MK6034GSX (55 GB, IDE)
Optical Drive TSSTcorp CDRW/DVD TSL462D
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 52297 MB (16075 MB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse Dell Touchpad

Network:
Network Adapter Broadcom 440x 10/100 Integrated Controller
Network Adapter Dell Wireless 1390 WLAN Mini-Card (192.168.0.3)
Modem Conexant HDA D110 MDC V.92 Modem

Peripherals:
Printer Adobe PDF
Printer hp officejet 5500 series fax
Printer hp officejet 5500 series
Printer HP Officejet J5700 Series fax
Printer HP Officejet J5700 Series
Printer Microsoft XPS Document Writer
Printer Send To OneNote 2007
USB1 Controller Standard OpenHCD USB Host Controller [NoDB]
USB1 Controller Standard OpenHCD USB Host Controller [NoDB]
USB1 Controller Standard OpenHCD USB Host Controller [NoDB]
USB1 Controller Standard OpenHCD USB Host Controller [NoDB]
USB1 Controller Standard OpenHCD USB Host Controller [NoDB]
USB2 Controller Standard Enhanced PCI to USB Host Controller [NoDB]
Battery Microsoft AC Adapter
Battery Microsoft ACPI-Compliant Control Method Battery


--------[ Debug - PCI ]-------------------------------------------------------------------------------------------------

B00 D00 F00: PCI standard host CPU bridge [NoDB]

Offset 00: 02 10 50 59 06 00 20 32 10 00 00 06 00 40 00 00
Offset 10: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 28 10 F5 01
Offset 30: 00 00 00 00 C4 00 00 00 00 00 00 00 00 00 00 00
Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 42 20 05 00
Offset 50: 28 10 F5 01 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 4F 00 00 00 00 00 00 00 00 00 00 00 2C 00 73 06
Offset 70: E0 08 00 00 00 00 00 00 20 4E 00 00 00 00 00 10
Offset 80: 10 0D 00 02 94 14 00 03 20 00 00 00 22 21 00 10
Offset 90: 00 00 00 1C 45 CD 45 EE 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 08 00 80 01 60 20 11 11 D0 00 00 00
Offset D0: 25 05 65 00 02 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 7E 00 00 00 04 00 00 00
Offset F0: 00 00 00 00 00 80 80 00 00 00 00 00 00 00 48 01

B00 D01 F00: PCI standard PCI-to-PCI bridge [NoDB]

Offset 00: 02 10 3F 5A 07 00 30 02 00 00 04 06 00 40 01 00
Offset 10: 00 00 00 00 00 00 00 00 00 01 01 40 91 91 20 22
Offset 20: 10 D0 10 D0 01 D4 F1 D7 00 00 00 00 00 00 00 00
Offset 30: 00 00 00 00 44 00 00 00 00 00 00 00 FF 00 0C 00
Offset 40: 00 00 00 40 08 B0 03 A8 00 00 00 00 02 10 3F 5A
Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 0D 00 00 00 02 10 3F 5A 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

B00 D05 F00: PCI standard PCI-to-PCI bridge [NoDB]

Offset 00: 02 10 37 5A 07 00 10 00 00 00 04 06 08 00 01 00
Offset 10: 00 00 00 00 00 00 00 00 00 02 04 00 F1 F1 00 00
Offset 20: C0 FA B0 FE F1 FF 01 00 00 00 00 00 00 00 00 00
Offset 30: 00 00 00 00 50 00 00 00 00 00 00 00 FF 00 04 00
Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 01 58 03 C8 00 00 00 00 10 80 41 00 20 00 00 00
Offset 60: 10 08 00 00 11 0C 00 F7 00 00 01 11 60 00 00 00
Offset 70: C0 03 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 05 B0 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 0D B8 00 00 02 10 50 59 08 00 03 A8 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: A0 00 00 00 FF 00 00 C0 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

B00 D06 F00: PCI standard PCI-to-PCI bridge [NoDB]

Offset 00: 02 10 38 5A 07 00 10 00 00 00 04 06 08 00 01 00
Offset 10: 00 00 00 00 00 00 00 00 00 05 07 00 F1 01 00 20
Offset 20: 20 D0 20 D0 F1 FF 01 00 00 00 00 00 00 00 00 00
Offset 30: 00 00 00 00 50 00 00 00 00 00 00 00 FF 00 04 00
Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 01 58 03 C8 00 00 00 00 10 80 41 01 20 00 00 00
Offset 60: 10 08 00 00 11 0C 00 03 40 00 11 10 E0 0C 00 00
Offset 70: C0 03 48 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 05 B0 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 10 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 0D B8 00 00 02 10 50 59 08 00 03 A8 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: A0 00 00 00 FF 00 00 C0 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

B00 D12 F00: ATI SATA Controller IDE mode [NoDB]

Offset 00: 02 10 80 43 07 00 30 0A 00 8F 01 01 00 40 00 00
Offset 10: 39 84 00 00 55 84 00 00 31 84 00 00 51 84 00 00
Offset 20: 01 84 00 00 00 40 00 D0 00 00 00 00 28 10 F5 01
Offset 30: 00 00 00 00 60 00 00 00 00 00 00 00 16 01 00 00
Offset 40: 10 00 0E 00 03 00 10 00 01 00 00 00 00 00 00 00
Offset 50: 05 70 84 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 01 50 22 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 12 00 10 00 0F 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 06 00 00 2C D5 00 B4 00 D5 00 B4 00
Offset 90: D5 00 B4 00 D5 00 B4 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 78 00 00 00 00 00 00 00 78 00 00
Offset B0: 00 00 00 00 00 78 00 00 00 00 00 00 00 78 00 00
Offset C0: 00 20 00 00 80 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

B00 D13 F00: Standard OpenHCD USB Host Controller [NoDB]

Offset 00: 02 10 87 43 17 00 A0 02 00 10 03 0C 08 40 80 00
Offset 10: 00 50 00 D0 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 28 10 F5 01
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 10 01 00 00
Offset 40: 80 1F 00 00 0A 84 B7 18 07 35 00 00 00 00 00 00
Offset 50: 00 0C 00 00 00 00 00 00 FF FF FF FF FF 00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 FF 00 00 80 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

B00 D13 F01: Standard OpenHCD USB Host Controller [NoDB]

Offset 00: 02 10 88 43 17 00 A0 02 00 10 03 0C 08 40 00 00
Offset 10: 00 60 00 D0 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 28 10 F5 01
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 11 02 00 00
Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

B00 D13 F02: Standard OpenHCD USB Host Controller [NoDB]

Offset 00: 02 10 89 43 17 00 A0 02 00 10 03 0C 08 40 00 00
Offset 10: 00 70 00 D0 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 28 10 F5 01
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 12 03 00 00
Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

B00 D13 F03: Standard OpenHCD USB Host Controller [NoDB]

Offset 00: 02 10 8A 43 17 00 A0 02 00 10 03 0C 08 40 00 00
Offset 10: 00 80 00 D0 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 28 10 F5 01
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 11 02 00 00
Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

B00 D13 F04: Standard OpenHCD USB Host Controller [NoDB]

Offset 00: 02 10 8B 43 17 00 A0 02 00 10 03 0C 08 40 00 00
Offset 10: 00 90 00 D0 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 28 10 F5 01
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 12 03 00 00
Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

B00 D13 F05: Standard Enhanced PCI to USB Host Controller [NoDB]

Offset 00: 02 10 86 43 17 00 B0 02 00 20 03 0C 08 40 00 00
Offset 10: 00 44 00 D0 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 28 10 F5 01
Offset 30: 00 00 00 00 C0 00 00 00 00 00 00 00 13 04 00 00
Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 00 00 0E 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 20 20 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 01 00 00 01 00 20 00 C0 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 01 D0 02 7E 00 00 40 00 00 00 00 00 00 00 00 00
Offset D0: 05 E4 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 0A 00 E0 20 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

B00 D14 F00: ATI SMBus [NoDB]

Offset 00: 02 10 85 43 03 00 30 02 13 00 05 0C 00 00 80 00
Offset 10: 11 84 00 00 00 48 00 D0 00 00 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 28 10 F5 01
Offset 30: 00 00 00 00 B0 00 00 00 00 00 00 00 00 00 00 00
Offset 40: D4 B3 00 04 00 00 00 00 0F FF 00 00 00 00 00 00
Offset 50: F0 05 F0 0E F0 0F F0 0F 51 80 F0 0F 00 00 00 00
Offset 60: 01 00 07 00 BF FB 9E 8F 3F 90 00 00 20 00 00 00
Offset 70: 00 00 00 00 08 00 C0 FE FF 6F 00 00 00 00 F0 0F
Offset 80: 78 0A F0 0F 00 00 00 00 00 00 00 00 8C 00 00 80
Offset 90: 11 84 00 00 F9 CE FF 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 FF FF FF FF F0 08 00 FF 26 02 16 79 00 18
Offset B0: 08 00 02 A8 00 00 00 00 00 00 00 00 F0 0F 08 1A
Offset C0: DB B6 6D DB 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 01 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 20 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: D8 0C 00 00 7F 08 00 00 00 00 00 00 AA 00 30 01

B00 D14 F01: ATI IDE Controller [NoDB]

Offset 00: 02 10 8C 43 15 00 30 02 00 8A 01 01 00 00 00 00
Offset 10: F1 01 00 00 F5 03 00 00 01 00 00 00 01 00 00 00
Offset 20: 21 84 00 00 00 00 00 00 00 00 00 00 28 10 F5 01
Offset 30: 00 00 00 00 70 00 00 00 00 00 00 00 FF 01 00 00
Offset 40: 99 20 00 00 FF FF 00 00 00 00 04 00 00 00 00 00
Offset 50: 00 00 00 00 01 00 02 00 00 00 00 00 00 00 00 00
Offset 60: 00 00 40 00 10 2C 01 07 01 00 00 00 FF 03 00 00
Offset 70: 05 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

B00 D14 F02: Microsoft UAA Bus Driver for High Definition Audio [NoDB]

Offset 00: 02 10 83 43 06 00 10 04 00 00 03 04 08 40 00 00
Offset 10: 04 00 00 D0 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 28 10 F5 01
Offset 30: 00 00 00 00 50 00 00 00 00 00 00 00 10 01 00 00
Offset 40: 00 00 00 00 01 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 01 60 42 C8 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 05 00 80 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

B00 D14 F03: PCI standard ISA bridge [NoDB]

Offset 00: 02 10 8D 43 0F 00 20 02 00 00 01 06 00 00 80 00
Offset 10: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 28 10 F5 01
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 40: 04 00 00 00 FF FF FF FF 07 FF 20 00 00 00 00 00
Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 00 00 00 00 68 00 00 00 0E 00 0F 00 F0 FF FF FF
Offset 70: 67 45 23 01 01 00 00 00 01 00 00 00 05 00 00 00
Offset 80: 08 00 03 A8 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

B00 D14 F04: PCI standard PCI-to-PCI bridge [NoDB]

Offset 00: 02 10 84 43 07 00 A0 02 00 01 04 06 00 40 81 00
Offset 10: 00 00 00 00 00 00 00 00 00 08 0A 40 F1 01 80 22
Offset 20: F0 FF 00 00 F0 FF 00 00 00 00 00 00 00 00 00 00
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 06 00
Offset 40: 26 00 1C FF 00 00 00 00 0C 01 3A F1 00 00 00 00
Offset 50: 01 00 00 00 08 00 03 A8 00 00 00 00 85 00 FF FF
Offset 60: CA 0E 17 00 8A 18 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 01 00 02 06
Offset E0: 00 00 80 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

B00 D18 F00: AMD Hammer - HyperTransport Technology Configuration

Offset 00: 22 10 00 11 00 00 10 00 00 00 00 06 00 00 80 00
Offset 10: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 30: 00 00 00 00 80 00 00 00 00 00 00 00 00 00 00 00
Offset 40: 01 01 01 00 01 01 01 00 01 01 01 00 01 01 01 00
Offset 50: 01 01 01 00 01 01 01 00 01 01 01 00 01 01 01 00
Offset 60: 00 00 00 00 E4 00 00 00 0F CC 2F 0F 3C 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 08 00 01 21 20 A8 11 11 22 05 35 80 02 00 00 00
Offset 90: 78 01 70 01 00 00 FF 00 07 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

B00 D18 F01: AMD Hammer - Address Map

Offset 00: 22 10 01 11 00 00 00 00 00 00 00 06 00 00 80 00
Offset 10: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 40: 03 00 00 00 00 00 1F 00 00 00 00 00 01 00 00 00
Offset 50: 00 00 00 00 02 00 00 00 00 00 00 00 03 00 00 00
Offset 60: 00 00 00 00 04 00 00 00 00 00 00 00 05 00 00 00
Offset 70: 00 00 00 00 06 00 00 00 00 00 00 00 07 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 03 00 D8 00 00 FF DF 00 03 00 D4 00 80 FF D7 00
Offset A0: 03 0A 00 00 00 0B 00 00 03 00 F0 00 00 FF FF 00
Offset B0: 03 00 E0 00 80 FF EF 00 03 00 20 00 00 FF D3 00
Offset C0: 00 00 00 00 00 00 00 00 13 10 00 00 00 F0 0F 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 03 00 00 FF 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

B00 D18 F02: AMD Hammer - DRAM Controller

Offset 00: 22 10 02 11 00 00 00 00 00 00 00 06 00 00 80 00
Offset 10: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 40: 01 00 00 00 81 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 60 3F 18 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 46 00 00 00 00 00 00 00
Offset 80: 01 00 00 00 00 00 00 00 13 91 56 5D 20 12 12 00
Offset 90: 20 04 01 00 69 80 00 37 39 00 00 80 00 00 00 00
Offset A0: ED 06 00 FF 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 3C D2 14 14 7A 00 00 00 58 C9 00 10 55 82 12 58
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 57 FA AD DC 35 5F B3 4C EC 99 7B AD 6D B9 FD C7
Offset E0: 18 B2 AC 62 85 C2 BE 5D BB 8F 2F F0 5D F8 BF 74
Offset F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

B00 D18 F03: AMD Hammer - Miscellaneous Control

Offset 00: 22 10 03 11 00 00 00 00 00 00 00 06 00 00 80 00
Offset 10: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 40: FF 3B 04 00 40 00 10 02 00 00 00 00 00 00 00 00
Offset 50: F8 FA FF F3 39 00 00 00 00 00 00 00 C0 FF FF FF
Offset 60: FF 00 00 00 00 00 00 00 C0 00 00 00 00 00 00 00
Offset 70: 11 01 32 51 21 40 70 50 00 2A 00 08 18 21 00 00
Offset 80: 31 37 07 33 13 31 13 31 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 F5 52 00 00 80 B0 8F FF 00 00 00 00
Offset A0: 98 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 01 A7 0D 00 00 00 E0 08 25 25 25 00
Offset E0: 00 00 00 00 20 0E 5F 00 01 05 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 00 00 00 00 C2 0F 04 00

B01 D05 F00: ATI Radeon Xpress Series [NoDB]

Offset 00: 02 10 75 59 07 00 B0 02 00 00 00 03 08 FF 00 00
Offset 10: 08 00 00 D4 01 90 00 00 00 00 10 D0 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 28 10 F5 01
Offset 30: 00 00 00 00 50 00 00 00 00 00 00 00 11 01 08 00
Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 28 10 F5 01
Offset 50: 01 00 02 06 00 00 00 00 02 50 20 00 30 02 00 4F
Offset 60: 00 02 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 05 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

B05 D00 F00: Dell Wireless 1390 WLAN Mini-Card [NoDB]

Offset 00: E4 14 11 43 07 00 10 00 01 00 80 02 08 00 00 00
Offset 10: 00 00 20 D0 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 28 10 07 00
Offset 30: 00 00 00 00 40 00 00 00 00 00 00 00 12 01 00 00
Offset 40: 01 58 C2 07 00 40 00 00 00 00 00 00 00 00 00 00
Offset 50: 00 00 00 00 00 00 00 00 05 D0 00 00 00 00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 10 00 18 00 00 00 00 00 00 00 00 03 00 00 00
Offset 90: 00 00 00 00 00 03 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 10 00 11 00 A0 0F 64 00 00 00 0A 00 11 64 03 00
Offset E0: 40 00 11 10 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00


--------[ Debug - Video BIOS ]------------------------------------------------------------------------------------------

C000:0000 U.h.j.........................IBM_.............. 761295520......
C000:0040 ??..............2006/09/26 14:47.....h.............@..(.uY......
C000:0080 ..RS485/M BR#22020...© 1988-2006, ATI Technologies Inc. BK-ATI
C000:00C0 VER008.050I.049.000. uykrn-22.082 v611 .MS48PCIEDGD1UN..OEM VER
C000:0100 .000.000..t....21.t.g..U..........(.....(...uY.........t:l......
C000:0140 ............V.....V....|......................Y.............M...
C000:0180 PCIR..uY........h.2.....ATI Radeon. Xpress 1150 .............
C000:01C0 .....................................................!..........
C000:0200 .......www............0 @...4 .....A.........X.........A........
C000:0240 .G.........@............`...CD..P ....P`........X ..............
C000:0280 ..X`........0A......p.M.......[. . ...`...........T..D.........
C000:02C0 [email protected]........|B...............................
C000:0300 @.M.........D............w..M..........LL. ..LL0 8...;.<N......;
C000:0340 .(...............g.......`......5?........-..o............$...l.
C000:0380 ..........L.....L...............H.<.B....U...._...._...._...B...
C000:03C0 ..B....H.<..m...A...5..8.b...p...p..............A.......t....-.


------------------------------------------------------------------------------------------------------------------------

The names of actual companies and products mentioned herein may be the trademarks of their respective owners.

[rshaffer61]

System Memory 448 MB... Problem one
You need to think seriously about upgrading memory. This is barely enough to keep XP running not counting any other programs.


Go HERE and run the Crucial online scanner.
This will give you the exact memory configuration for your system. You do not have to buy the memory from there, but write down the information and if you need assistance in purchasing the upgrade memory GTG can assist with suggestions also.

[edge2022]

System Memory 448 MB

There is one reason your system may be having problems. That much memory can only support Windows XP itself, let alone many other applications. You might want to consider an upgrade to 1GB - 2GB.
Use Crucial's scanner to figure out which memory you should buy.
http://www.crucial.com/


Rshaffer, our posts are almost identical.

Edited by edge2022, 17 May 2009 - 03:38 PM.

[Jenninboise]

Speed Fan:
HDO 48C
TEMP1 49C
Core 44C

[edge2022]

Those temps look all right to me.

[Jenninboise]

OKAY! Good to know! I dont' have a problem upgrading memory -- where should I buy and will I be able to install it myself? Also, should I go to Malware forum, or do you think this is the core issue?


1GB Total

512MB current memory

512MB
512MB new memory added

512MB

US $10.99
[X]Part No: CT612860
Qty: 1
US $10.99 ea.


--------------------------------------------------------------------------------
Total Price: US $10.99 1.5GB Total

512MB current memory

512MB
1GB new memory added

1GB

US $16.99
[X]Part No: CT612857
Qty: 1
US $16.99 ea.


--------------------------------------------------------------------------------
Total Price: US $16.99 2GB Total

512MB current memory removed *

1GB new memory added

*1GB
1GB new memory added

1GB
US $33.98
[X]Part No: CT612857
Qty: 2
US $16.99 ea.


--------------------------------------------------------------------------------
Total Price: US $33.98

[Broni]

I agree, more RAM should help in overall picture, but the current amount of RAM can't be a cause for computer freezing.
Does it freeze, when you're doing something in particular?

Download, install, and run Whats Running.
Click on Take snapshot in the left pane.
New pop-up window will open.
Click on Save snapshot, and save the file as snap (.xml extension will be added automatically) to know location.



Zip the file, and attach it to your next reply.

[edge2022]

You can buy the memory from Crucial. You could also search for the type of memory you need on http://www.tigerdirect.com/ or http://www.newegg.com/

Memory doesn't seem to be the #1 culprit for the problems you are describing though. Installing memory is very easy, and there are man tutorials online about how to do it.

[rshaffer61]

If you don't find anything Broni maybe some basic maintenance and then if nothing improves we might think about Malware Forum