Many thanks in anticipation.
Failure when restoring XP
Posted 17 May 2009 - 01:16 AM
Many thanks in anticipation.
Posted 17 May 2009 - 03:28 PM
Posted 17 May 2009 - 11:43 PM
Do you have any idea how I can fix my problem?
Thanks in advance
By the way the setup task being performed is "loading devices" don't know if it's significant. I have some old restore points (found them in Recovery Console mode) but not sure how to go back to one from Recovery Console, or even if I should try with Setup half finished. Don't want to make matters worse!!!
Edited by mandydl, 17 May 2009 - 11:50 PM.
Posted 18 May 2009 - 12:20 AM
Posted 18 May 2009 - 09:12 AM
When you try to install Microsoft Windows XP or Microsoft Windows Server 2003, the computer stops responding, or "hangs," during the graphical user interface (GUI) mode portion of Setup. This issue occurs when Setup indicates that 34 minutes remain in the installation.
This issue may occur if there is a hardware-related issue that causes Setup to stop responding.
To resolve this issue, determine which hardware component is causing the problem. To troubleshoot, follow these steps:
1. Restart your computer.
Setup tries to identify the device that is causing the problem and tries to skip the device on the next restart. You may have to restart your computer multiple times.
2. If the problem persists, examine the Setup log files for anything that may indicate what may be causing the problem. To do this, press SHIFT+F10 to open a command prompt after the first restart, and after any subsequent restarts, if Setup stops responding. In the %windir% folder (typically, C:\Windows or C:Winnt), look for the Pnplog.txt file. This log file is only created during setup if there is an issue that is detected with hardware. The log file should include the hardware that Setup will skip on the next restart.
You can also review the Setupapi.log file, the Setupact.log file, and the Setuperr.log file (in the %windir% folder) to try to determine which device Setup was trying to detect when it stopped responding. To locate the device that is the most likely cause of the issue, read the last 10 to 15 lines at the end of the files.
Note You may have to look for the last class installer to load in the Setupapi.log file. This may tell you the device class instead of the specific device.
If the Setup log files indicate that a hardware device or a driver may be causing the problem, verify that your hardware is supported by Windows XP or Windows Server 2003. To do this, check the device manufacturer's Web site, or visit the following Microsoft Hardware Compatibility List Web site:
3. If the log files do not indicate the cause of the issue, try removing hardware to determine which device is causing Setup to stop responding.
1. Remove any external hardware, such as attached devices that are not required for setup (for example, printers, external serial devices, and Universal Serial Bus [USB] devices other than the primary keyboard).
2. Remove any internal cards that are not required for setup, such as sound cards.
3. Disable items in the basic input/output system (BIOS), such as ports or power management features, and on-board devices that are not required for setup to complete, such as modems.
4. Try to move or reseat the cards in the Peripheral Connect Interface (PCI) slots.
Posted 18 May 2009 - 07:12 PM
Thanks again for your time.
Posted 18 May 2009 - 07:24 PM
Posted 18 May 2009 - 09:26 PM
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD, and make the CD bootable.
NOTE. If your hard drive is made by Toshiba, which is not listed, try using Hitachi tools.
Posted 19 May 2009 - 01:16 AM
Thanks for your help so far.
Posted 20 May 2009 - 02:30 AM
Thanks for your patience.
Posted 21 May 2009 - 03:16 AM
Thank you once again for your suggestions.
Posted 21 May 2009 - 06:07 PM
Posted 21 May 2009 - 07:24 PM
As Broni stated already, buying a larger capacity hard drive would be the best way to go.
You can try using Seatools to diagnose your drive. Download it from here: http://www.seagate.c...ols/seatooldreg
Download the ISO-CD ROM Image EN file. Then burn it to a CD using BurnCDCC. Get that from here: http://www.terabyteu...ee-software.htm
You can also look at this tutorial: http://seagate.custk...sp?DocId=201271
Run a long diagnostic, and report the results.
Posted 22 May 2009 - 04:24 AM
0 user(s) are reading this topic
0 members, 0 guests, 0 anonymous users