It's little details like these that are important; this suggests it's more likely a general fault within your router/modem, rather than a distance/obstacle deal (I wouldn't expect them to d/c at the same time). Now it's a question of whether it's your router or modem. The next time you get disconnected, try the following.My mac and windows, disconnect at the same time each time it happens and my internet doesn't get back on automatically. -_-" i have to on and off the modem.
- Select Start
- In the Start Search field type cmd -- right-click on the cmd program and choose Run as administrator
- In the new command prompt window, type ipconfig /all > C:\ipconfig.txt
- Now, close the command prompt window and then try powering the router on and off, and see if that allows you to reconnect. If it doesn't, power down the modem so that you can reconnect.
- Once you reconnect, navigate to your C: drive and open the text file ipconfig.txt -- please copy/paste the contents of this file into your next response.