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Very serious internet connection problem (I'm desperate...)


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#1
Kratos says no

Kratos says no

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Mmkay so, about a week ago, one day the internet just randomly stopped working for my PC and laptop. It showed them both as being connected to the internet, but I absolutely couldn't get a web page to come up.

After speaking to customer service of my ISP, he gave me a few fixes I tried, but I ended up having to system restore my PC, and the internet worked fine after that for both systems.

However a few days ago I had this problem come up again. One second the internet was working fine, and I go to plug the laptop into LAN from wireless and it stops working. The PC was easy to fix, as I just had to auto assign the IP and DNS servers. The LAN works fine on my PC. But on my laptop, the LAN gets limited/no connectivity, and the wireless shows up as being connected at 130 mbps, but I cannot access any websites or use any applications on the internet.

I unfortunately had system restore turned off for a virus I was cleaning out a while back. I thought this may have corrupted winsock, so I restored winsock. That didn't work. I made sure all the TCP/IP settings were set to automatic, and they were. I can't remember how many different fixes I went through.

Finally, since the laptop is less than a year old, I backed up important files and reformatted, with a fresh boot of windows. I reinstalled all of the drivers (no x's or ?'s or !'s), and thought this would be the end of it. Yet I still can't use the internet. I haven't called my ISP yet because Cox has an annoying robot to go through first, only to get to the low tier support that doesn't know anything.

My network adapters are
-1394 Net Adapter
-Bluetooth LAN Access Server Driver
-Intel® Wireless WiFi Link 4965AGN
-Marvell Yukon 88E8055 PCI-E Gigabit Ethernet Controller

I don't believe that the hardware is malfunctioning, as I lost functionality with both LAN and wireless simultaneously, unless I am just extremely unlucky and they both broke at the same time.

Here is my ipconfig for both LAN and wifi

LAN:

Windows IP configuration

Host Name . . . . . . . . . . . : kratos
Primary Dns Suffix . . .:
Node Type . . . . . .: Unknown
IP Routing Enabled . . . . . . . : No
WINS Proxy Enabled . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . .. . : Marvell Yukon 88E8055 PCI-E Gigabit Ethernet Controller
Ethernet Controller
Physical Address . . . . . . : 00-03-25-3E-20-5D
Dhcp enabled . . . . . : Yes
Autoconfiguration Enabled . . . . . .: Yes
Autoconfiguration IP Address . . . . : 169.254.21.115
Subnet Mask . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . :

Wifi:

Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . .. . : Intel® Wireless WiFi Link 4965AGN
Physical Address . . . . . . : 00-1D-E0-B9-C6-29
Dhcp enabled . . . . . : Yes
Autoconfiguration Enabled . . . . . .: Yes
IP Address . . . . : 192.168.1.100
Subnet Mask . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . : 192.168.1.1
Lease Obtained . . . . . : Monday, May 18, 2009 3:31:28 PM
Lease Expires . . . . . . : Wednesday, May 20, 2009 3:31:28 PM


Again, LAN shows up as limited/no connectivity, and wireless connects, but doesn't allow me to use anything on the internet. I have not been able to get any updates, because I have not been able to use the internet yet, so this windows XP is from last june.

I've also release and renewed the IP.

Let me know if there's any other info you need.

Thanks

-Shane

Edited by Kratos says no, 17 May 2009 - 06:07 PM.

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#2
Kratos says no

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Don't mean to double post, I just really need this taken care of both for the sake of my job, and my school.
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#3
Dan

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Hey Shane -- welcome to G2G :)

As you stated, it looks like your machine is receiving a valid connection, based on your ipconfig /all, via wireless. Please try the following steps (some of these steps may be repeats of things you've already tried -- please do them any way).

Step 1 - Connectivity test:
  • Press Start
  • Select Run
  • Type cmd and press OK
  • In the new command prompt window, please type the following commands (*Note: each ping will take approximately 10 seconds to complete; wait for the command prompt to return before you type the next one. Also, the single '>' and double '>>' are intentional; please type the commands exactly as they appear):
    • ipconfig /all > C:\results.txt
    • route print >> C:\results.txt
    • ping 127.0.0.1 >> C:\results.txt
    • ping google.com >> C:\results.txt
    • ping 209.85.171.100 >> C:\results.txt
  • Once the above commands have completed, navigate to your C: drive and open the text file results.txt -- please copy/paste the contents of this file into your next response.
Disconnect from your wireless network and connect via Ethernet, then continue.

Step 2 - Restart your machine in Safe Mode with Networking:
Please restart the problematic machine in Safe Mode with Networking and then see if you can get an Internet connection; can you?
*Note: You will not be able to use a wireless connection while in Safe Mode; please ensure all tests are performed with a wired (Ethernet) connection.

Restart your machine so that it is back in a normal startup mode, then continue.

Step 3 - Generate a startup and uninstall list:
Please download HijackThis (if you do not already have it) and install it -- once it is installed, restart your computer. Once the computer starts up, launch HijackThis and then select the option Open the Misc Tools section -- select Generate StartupList log. Save the startup list in a safe location. Now select the option Open Uninstall Manager and then click Save list -- save it to a safe location. Please post the contents of the startup list and the uninstall list in your next response.

Thanks,
- Dan
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#4
Kratos says no

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Thank you for the welcome.

Here is results.txt, connected with my wifi. It double spaced for some reason,

Windows IP Configuration



Host Name . . . . . . . . . . . . : kratos

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Wireless Network Connection:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Intel® Wireless WiFi Link 4965AGN

Physical Address. . . . . . . . . : 00-1D-E0-B9-C6-29

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.100

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 192.168.1.1

Lease Obtained. . . . . . . . . . : Tuesday, May 19, 2009 1:03:51 PM

Lease Expires . . . . . . . . . . : Thursday, May 21, 2009 1:03:51 PM



Ethernet adapter Local Area Connection:



Media State . . . . . . . . . . . : Media disconnected

Description . . . . . . . . . . . : Marvell Yukon 88E8055 PCI-E Gigabit Ethernet Controller

Physical Address. . . . . . . . . : 00-03-25-3E-20-5D



Ethernet adapter Bluetooth Network:



Media State . . . . . . . . . . . : Media disconnected

Description . . . . . . . . . . . : Bluetooth LAN Access Server Driver

Physical Address. . . . . . . . . : 00-1E-4C-EE-25-3F



Ethernet adapter Local Area Connection 2:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Microsoft TV/Video Connection

Physical Address. . . . . . . . . : 00-00-00-00-00-00

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

Autoconfiguration IP Address. . . : 0.1.0.6

Subnet Mask . . . . . . . . . . . : 255.255.255.255

Default Gateway . . . . . . . . . :

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 1d e0 b9 c6 29 ...... Intel® Wireless WiFi Link 4965AGN - Packet Scheduler Miniport
0x3 ...00 03 25 3e 20 5d ...... Marvell Yukon 88E8055 PCI-E Gigabit Ethernet Controller - Packet Scheduler Miniport
0x10005 ...00 1e 4c ee 25 3f ...... Bluetooth LAN Access Server Driver - Packet Scheduler Miniport
0x10006 ...00 00 00 00 00 00 ...... Microsoft TV/Video Connection
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.100 20
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
192.168.1.0 255.255.255.0 192.168.1.100 192.168.1.100 20
192.168.1.100 255.255.255.255 127.0.0.1 127.0.0.1 20
192.168.1.255 255.255.255.255 192.168.1.100 192.168.1.100 20
224.0.0.0 240.0.0.0 192.168.1.100 192.168.1.100 20
255.255.255.255 255.255.255.255 192.168.1.100 192.168.1.100 1
255.255.255.255 255.255.255.255 192.168.1.100 3 1
255.255.255.255 255.255.255.255 192.168.1.100 10005 1
Default Gateway: 192.168.1.1
===========================================================================
Persistent Routes:
None


Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

Ping request could not find host google.com. Please check the name and try again.



Pinging 209.85.171.100 with 32 bytes of data:



Reply from 192.168.1.1: Destination net unreachable.

Reply from 192.168.1.1: Destination net unreachable.

Reply from 192.168.1.1: Destination net unreachable.

Reply from 192.168.1.1: Destination net unreachable.



Ping statistics for 209.85.171.100:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

--------------------------------------------------------------------------------------------------------------

Even in safe mode, my LAN still shows up as limited or no connectivity. Odd that I can send and receive from numbered IPs and not URLs (in results.txt).

Here is startup list

StartupList report, 5/19/2009, 1:22:05 PM
StartupList version: 1.52.2
Started from : C:\Program Files\Trend Micro\HijackThis\HijackThis.EXE
Detected: Windows XP SP2 (WinNT 5.01.2600)
Detected: Internet Explorer v6.00 SP2 (6.00.2900.2180)
* Using default options
==================================================

Running processes:

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\BisonCam\BisonTrayIcon.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

--------------------------------------------------

Listing of startup folders:

Shell folders Common Startup:
[C:\Documents and Settings\All Users\Start Menu\Programs\Startup]
Bluetooth.lnk = ?

--------------------------------------------------

Checking Windows NT UserInit:

[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

BisonTrayIcon = C:\WINDOWS\BisonCam\BisonTrayIcon.exe
SynTPEnh = C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
RTHDCPL = RTHDCPL.EXE
SkyTel = SkyTel.EXE
Alcmtr = ALCMTR.EXE
AGRSMMSG = AGRSMMSG.exe
nwiz = nwiz.exe /installquiet
NvMediaCenter = RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
NvCplDaemon = RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run

MSMSGS = "C:\Program Files\Messenger\msmsgs.exe" /background

--------------------------------------------------

Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:

Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*

Shell & screensaver key from Registry:

Shell=Explorer.exe
SCRNSAVE.EXE=*Registry value not found*
drivers=*Registry value not found*

Policies Shell key:

HKCU\..\Policies: Shell=*Registry key not found*
HKLM\..\Policies: Shell=*Registry value not found*

--------------------------------------------------


Enumerating ShellServiceObjectDelayLoad items:

PostBootReminder: C:\WINDOWS\system32\SHELL32.dll
CDBurn: C:\WINDOWS\system32\SHELL32.dll
WebCheck: C:\WINDOWS\system32\webcheck.dll
SysTray: C:\WINDOWS\system32\stobject.dll

--------------------------------------------------
End of report, 3,684 bytes
Report generated in 0.046 seconds

Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only

---------------------------------------------------

Here is uninstall list

Agere Systems HDA Modem
Belarc Advisor 7.2
BisonCam
High Definition Audio Driver Package - KB888111
HijackThis 2.0.2
Intel® PROSet/Wireless Software
mCore
mDriver
mDrWiFi
mLogView
mPfMgr
MSN
MSXML 6.0 Parser
MultiRes (remove only)
NVIDIA Drivers
NVIDIA PhysX
One Touch Video Capture
Radeon Omega Drivers v3.8.221 Setup Files and Tools
Realtek High Definition Audio Driver
Synaptics Pointing Device Driver
VC500 Driver
WIDCOMM Bluetooth Software
Windows Installer 3.1 (KB893803)
Windows Media Tools 4.0
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#5
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Even in safe mode, my LAN still shows up as limited or no connectivity. Odd that I can send and receive from numbered IPs and not URLs (in results.txt).


I don't see this in your results.txt. All of the pings appear to be failing except the loopback. I say lets focus on getting one item working, the wireless or the Local NIC. For ease and use of safemode let's try and get the Local NIC working. Looking at your routes appear to be okay. Go into "Control Panel" -> "Network Connections" and disable everything there except your Local NIC by right-clicking each and clicking disable. Right click the Local NIC and click Repair.

After doing the ipconfig and ping commands which Dan described beforehand and post the results again. Please also ping 192.168.1.1.

Lastly, if you could install Malwarebytes AntiMalware (Google) and run a quick scan and then post the results. If anything is found please select "Remove."


PS: Dan hope I'm not stepping on your toes here just trying to help :)
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#6
Dan

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PS: Dan hope I'm not stepping on your toes here just trying to help

Not at all; the more the merrier :)

One thing I will point out is that the third ping seems to indicate that you are communicating with your router, however your router is having routing issues, thus the Reply from 192.168.1.1: Destination net unreachable message.

So, my question is what sort of network setup do you have in place? Routers, switches, modem, etc. -- maybe a little diagram? If you plug this machine directly into your modem (with an Ethernet cable), can it connect to the Internet?

Could you please also post an ipconfig /all from the working machine.

- Dan
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#7
Kratos says no

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Sorry, I thought the IP had returned packets too, not just the loop, my mistake.

When I refer to LAN, I plug the laptop directly into the modem via ethernet.

My Wifi is just my modem connected to the router, with the laptop trying to connect wirelessly to it.

Modem-----------------------------(new) Linksys Router - - - - - Wireless - - - - - - Alienware Laptop


Were I only having problems with the wireless, I would be more ok. But the fact that I can connect my modem directly to my PC, and have it work, and connect it to my laptop, and it doesn't, is what puzzles me.

No malware found

When disabling all other network connections, and then trying to repair local NIC, it does not get past the stage of "Renewing your IP address".

Here are the results of ipconfig and ping on the laptop, when connected directly to the modem, with all other connections disabled.

Windows IP Configuration



Host Name . . . . . . . . . . . . : kratos

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Marvell Yukon 88E8055 PCI-E Gigabit

Physical Address. . . . . . . . . : 00-03-25-3E-20-5D

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 169.254.21.115

Subnet Mask . . . . . . . . . . . : 255.255.0.0

Default Gateway . . . . . . . . . . . . :

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x3 ...00 03 25 3e 20 5d ...... Marvell Yukon 88E8055 PCI-E Gigabit Ethernet Controller - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
169.254.0.0 255.255.0.0 169.254.21.115 169.254.21.115 20
169.254.21.115 255.255.255.255 127.0.0.1 127.0.0.1 20
169.254.255.255 255.255.255.255 169.254.21.115 169.254.21.115 20
224.0.0.0 240.0.0.0 169.254.21.115 169.254.21.115 20
255.255.255.255 255.255.255.255 169.254.21.115 169.254.21.115 1
===========================================================================
Persistent Routes:
None


Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

Ping request could not find host google.com. Please check the name and try again.



Pinging 209.85.171.100 with 32 bytes of data:



Destination host unreachable.

Destination host unreachable.

Destination host unreachable.

Destination host unreachable.



Ping statistics for 209.85.171.100:

Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),



Pinging 192.168.1.1 with 32 bytes of data:



Destination host unreachable.

Destination host unreachable.

Destination host unreachable.

Destination host unreachable.



Ping statistics for 192.168.1.1:

Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

------------------------------------------------------------------------------------------------------------------

Here is the ipconfig for the working PC, when connected



Windows IP Configuration



Host Name . . . . . . . . . . . . : MTOA2614

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : hr.cox.net



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . : hr.cox.net

Description . . . . . . . . . . . : Intel® PRO/100 VE Network Connection

Physical Address. . . . . . . . . : 00-13-72-E0-93-55

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 98.166.234.13

Subnet Mask . . . . . . . . . . . : 255.255.254.0

Default Gateway . . . . . . . . . : 98.166.234.1

DHCP Server . . . . . . . . . . . : 172.19.33.25

DNS Servers . . . . . . . . . . . : 68.105.28.11

68.105.29.11

68.105.28.12

Lease Obtained. . . . . . . . . . : Monday, May 18, 2009 9:59:56 PM

Lease Expires . . . . . . . . . . : Tuesday, May 19, 2009 9:59:56 PM

Edited by Kratos says no, 18 May 2009 - 08:02 PM.

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#8
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Okay before we get any farther. The NIC did not get an IP from DHCP, it's got a self assigned 169 address. When you did this test you say you tried with each machine plugged directly into the modem correct?

The first getting the 169 which is failing and the second getting the 98.166.234.13 which is working. I'd just like to confirm this.
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#9
Kratos says no

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Correct. The laptop gets a 169, while my PC gets an appropriate IP address, both plugged directly into the modem when tested.
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#10
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Does the laptop get a different IP when plugged directly to the router? Are you using the same cable so we can rule out a bad CAT5?
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#11
Kratos says no

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I use the same cable whenever I connect directly to the modem, a different one when connecting to the router, since it's farther away. However I use the same cable in all LAN situations, so that shouldn't be the problem.

I haven't tried connecting the laptop directly to the router, the router is in a spot where having my laptop is useless (it's basically in an empty room). But I'll try connecting the laptop to the router, with the router connected to the modem, and get back to you.

Dan, feel free to still give input if you can.
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#12
Dan

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Does your PC work when connected via wireless to your router? If so, please post an ipconfig /all.

When you connect the laptop to the router via wireless, please ping the router (192.168.1.1) -- do you receive a reply? I'm curious where the link fails; I have a feeling that you're communicating between the router and laptop fine, however the router to modem connection is dropping the ball (I'm only referring to your wireless here; your wired (Ethernet) connection seems horribly broken :) -- that's why I'm focusing on the wireless ... just want to get some sort of Internet activity happening).

Are there any Internet cafes / public networks near you that you could attempt to connect your laptop to (via wireless and/or Ethernet)? Friends house?

Have a look in your event log on the laptop and see if there are any relevant errors/ warnings.

Step 1 - Event Log/Viewer errors/warnings:
  • Click Start, select Run, type eventvwr and press OK
  • In the new window, look under the System log for any errors and/or warnings. If you find any, please post the relevant heading, along with the details inside by double clicking on the error/warning (denoted by a red 'x' or a yellow '!', respectively), and then copy/pasting the information from within.
    *Note: You'll mainly be looking for DHCP and TCP/IP errors/warnings.
Back in your initial post, you mentioned that you had to format the PC to correct this issue last time; does this mean that you didn't have to format the laptop?
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#13
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I've got to agree with Dan in that your LAN on your laptop seems broken and would like to see the ipconfig and ping with the wireless connected to the router. Please disable the Local LAN on the laptop before doing this.
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#14
Kratos says no

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I didn't format my PC to get it to work when I had the problem before, I had to system restore. After I did this, I no longer had a problem on my laptop.

However, system restore was disabled on my laptop, so when it happened again on my laptop, after trying everything else, I reformatted the laptop before coming on to this site, and reinstalled the drivers, so the registry and drivers are fresh.

My wireless on my laptop at one point was working, as was my LAN. Literally, one day I was sitting there, connected to my router wirelessly, and I plug in an ethernet cord, and both the LAN and wireless stop working at the exact same time.

My PC doesn't have a wireless card, and cannot connect to the router.

Another thing, when connected to wireless, at the top of network connections, at "Internet Gateway", under "Internet Connection", it says "Disabled".

When I connect my laptop to my wireless now, I am able to ping both 192.168.1.1, and 192.168.1.100. The former is slower than the latter. But I still can't ping google or anything.

......this is very strange. I tried connecting my laptop directly to the router while it was plugged into the modem.

The LAN then shows up as connected, at 1 gbps...ipconfig/all gives me the same as with my wireless, except with an IP of 192.168.1.101.

Internet gateway still says disabled, and then it gets even stranger. Now I can ping 192.168.1.1, but not 192.168.1.100. Still can't ping google.

This is very confusing....I've never seen this in my life...

The only warning's my event viewer has are W32Time errors, and an occasional dhcp warning

"Your computer has automatically configured the IP address for the Network Card with network address 0003253E205D. The IP address being used is 169.254.21.115."

I haven't tried anywhere else outside my house yet, I can do that today though. I'll also say that I had no problems with it all year at college.

VERY INTERESTING DEVELOPMENT

I was about to post this, but I forgot that I was connected to my laptop and not my PC. So I unplugged the ethernet cord from my laptop and put it back in my PC. This was with the modem plugged into the router, and the router plugged in to the modem. I then got the same thing I got with my laptop, it said that the LAN was connected, but the internet gateway was disabled and I was unable to use the internet. I had to then directly connect the modem and the PC.

While this does indeed point to a bug in the router, it still does not explain why I can't connect my modem directly to my laptop and have it work. The LAN works ok, because it can pick up a connection when plugged into the router.

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Another thing, when connected to wireless, at the top of network connections, at "Internet Gateway", under "Internet Connection", it says "Disabled".

When I connect my laptop to my wireless now, I am able to ping both 192.168.1.1, and 192.168.1.100. The former is slower than the latter. But I still can't ping google or anything.

......this is very strange. I tried connecting my laptop directly to the router while it was plugged into the modem.

The LAN then shows up as connected, at 1 gbps...ipconfig/all gives me the same as with my wireless, except with an IP of 192.168.1.101.

Internet gateway still says disabled, and then it gets even stranger. Now I can ping 192.168.1.1, but not 192.168.1.100. Still can't ping google.


Okay need a little clarification.

1. Where it says Internet Gateway I don't recall seeing this except in Vista. Where are you seeing this is this is XP? Just confused where you are seeing this as disabled.

2. With your laptop on the wireless you said you could ping 1.1 and 1.100. Which device is 1.1 and which device is 1.100?

3. With the LAN directly connected to the router you can ping 1.1 right?

4. Can you post an ipconfig /all with ONLY the wireless connected to the Router then one with only the NIC connected?
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