I guess I deleted the realtec folder but I got it back and it still don't work.
I don't know what to do.
I have a gateway and vista.
please help.
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Hey rye -- welcome to G2G
Your best to would be to attempt a System Restore to a point before you began deleting content. If you do not have a restore point available, or if it does not correct the issue, please do the following.- Dan
- Press Start
- In the Start Search field type devmgmt.msc and then press the ENTER key.
- In the Device Manager, expand Network adapters
- Under Network adapters, you should see your network adapter; do you? Does it have a red 'x' or a yellow '!' beside? Does it state it is running properly in it's settings?
Do you have the driver CD that came with your network adapter OR do you have the drivers loaded on your machine? If you do, try Step 1. If you do not, please post the make and model of your network adapter, or download your network adapter drivers from the manufacturers website.
Step 1 - Re-install your network adapter:
Please do the following -- *Note: You may need your Network adapter drivers CD in order to complete these steps.
- Click Start, select Run, type devmgmt.msc and press OK
- In the Device Manager, expand Network adapters
- Under Network adapters, right-click your network adapter and select Uninstall.
- Restart your computer; upon reboot, Windows will detect New Hardware and ask you to install your network adapter; please proceed to do so.
Edited by rye, 18 May 2009 - 07:12 PM.
Okay, we might try downloading new drivers and reinstall those drivers specifically. So, is the Intel adapter your primary network adapter? You mentioned deleting the Realtek folder; what devices/hardware use Realtek?
One thing I will suggest is ensuring you haven't damaged any System files; please run the System File Checker -- you may need your Windows Vista CD / Recovery Disc.
Hey rye,
This sounds like it actually may be more serious than a simple inability to connect to the Internet; for this reason I would strongly encourage you to start a new thread in the Windows Vista and Windows 7 forum; this issue is more suited to that forum than this. Include all of the details you have posted so far in this thread.
I hope you are able to get the help you need -- if they are unable to help you, then please return here and we will try a few other things; however they will be far more likely to be able to resolve your issue.
- Dan
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