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XP slow/sluggish--freezing and crashing


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#1
Ashley Poole

Ashley Poole

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I am having multiple problems with my computer. I did have CA Security Suite until recently. I went a week without installing AVG back on. Now when I get online I cannot do anything without getting aggrevated because the computer is running soooo slow.

I, also, cannot burn cds. I have tried using several different things to burn and I have the same problem with all of them...the cd quits at the last minute and either the cd just doesnt burn or the songs that are on it all skip terribly.
Help me, please! I have spent countless hours trying to fix it myself and needless to say...it didn't work...LOL!

Thanks, in advance!
Ashley
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#2
rshaffer61

rshaffer61

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Since this could possibly be a infection:

I suggest you go to the Malware Forum and run all the steps located in the START HERE. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post the reguested logs in THAT forum. If you are unable to run any of the tools then start a new topic in the malware forum and put this in the subject line...I am unable to run any malware tools

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).

Add a link to this topic so that malware tech can see what steps have been taken here
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