My O.S. is Windows XP sp3 my problem is this.
I have installed Nero7 and I'm trying to erase my rewritable discs Memorex 4X CD-RW 650MB/74min. at no avail this is what I been doing:
put the rewritable disc on tray .
so.. I open Nero 7 select Extras / select Erase Cd / the window appear of Erase Rewritable Disc / I select Full-erase rewritable disc but....... the erase option it's greyout !!
----------------------
Now I try using InCd of Nero 7 to as well I did this:
Start / My Computer/ right click on the "D:" drive where my disc is in / Properties / InCD tab and here is what i see this Icon of a dvd drive with a RED interrogation symbol on it .
I have a HL-DT-ST DVDRAM GSA-4167B
-----------------------
Now I opened Erase InCD from Nero7
I selected Erase Disc / select Full and doesn't show progress and under the line that is greyout says No rewritable disc in drive .
-----------------------------
In fact I have the disc in the drive ! but for some reason is not recognizing it ! why ??
I already upgrade my firmware of the LG GSA-4167B to L13 so ... ?
My Drive can.... read, burn, reproduce and write " cd's, dvd's and cd-rws "
But cannot erase the cd-rw discs with Nero7 or Power ISO, I already tried Superblank as well and can't erase the rewritable discs.
I took my disc over another computer with same version of Nero7 and her computer was able to erase it with no trouble a full erase!!
we have the same operating system XP.
So what's wrong with my system ?
Thanks in advance for any help and assistance, pls. forgive my English not my first language and my ignorance about this.
I'm confused
Kristime