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Possibly Corrupt

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Lady M

Lady M

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I need some assistance with an installation problem I encountered. I installed Windows XP on my sister's laptop and I got this message after it finishing installing. <_<

I got a blue screen that said
Stop:c0000221{ Bad Image Checksum}
the image userenv.dll is possibly corrupt. The header checksum does not match the computed checksum.

Originally the laptop had Windows 98 and I was doing a new installation instead of an upgrade. It went smoothly and restarted and then I got the blue screen. Any insight to this problem would be greatly appreciated. BTW it won't let me do anything after I got the blue screen. Thanks in advance. :D

Edited by Lady M, 13 July 2004 - 11:48 PM.

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Just seems to be a corrupt installation. Try agian after cleaning the CD, or try another one if available.

XP is also much more demanding on system memory, and it's not uncommon to only have errors after installing it on a system that had been working fine.

Here's a very good, and free memory tester: http://www.memtest86.com

Memtest86 is a stand alone program that cannot be executed under windows and must
be loaded from a floppy disk.

To install Memtest86:
- Extract the files from the zip archive
- Open the directory where the files were extracted and click on "install.bat".
- The install program will prompt you for the floppy drive and also prompt you to
insert a blank floppy.
- To run Memtest86 leave the floppy in the drive and reboot.

NOTE: After the boot floppy has been created you will not be able to read the floppy
from windows. This is normal.
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Lady M

Lady M

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OK I actually went back and I did a new partition and cleaned it. So now the problem is that the CD I have is a copy from my friend and it isnt a bootable CD but I do have the 6 diskettes to boot up from the diskette drive but unfortunately her laptop boots from the CDROm and I am not sure how to make it boot from the diskette when I have no access to anything now that it is a clean slate. Any other suggestions. Thanks for the quick reply. :D I still haven't tried the memtest program. <_<

Edited by Lady M, 14 July 2004 - 02:43 PM.

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