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laptop internet not working


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#1
landa321

landa321

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I'm trying to get my niece's laptop to connect to the internet.

it's a Dell Inspiron 5150.

the 1394 Connection: it says connected, but internet doesn't work. i tried to "repair" and got this error:
TCP/IP is not enabled for this connection.

I installed my wifi card, which I know works. it is showing "not connected". i tried to click repair and got this message:
windows could not finish repairing the problem because the following action cannot be completed: connecting to the wireless network.
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#2
Neil Jones

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1394 is firewire, not internet. You don't need TCP/IP for it.
On the machine, go to the Start Menu -> right-click on My Computer -> left-click on Properties -> Hardware -> Device Manager. Anything in there with any yellow exclamation marks next to it?
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#3
landa321

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yes. all of these have yellow exclamation points next to them:

ethernet controller
multmedia audio controller
pci modem
video controller (vga compatible)
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#4
landa321

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anyone else? any ideas?
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#5
landa321

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anyone?
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#6
Neil Jones

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The computer is missing its drivers.
Go to the Dell website, the Service & Support section, bash in your serial code from the top/bottom/back/front of your machine and all the drivers you need are there.
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