HP Pavillion 523n freezes up using Windows Movie Maker
Started by
dcaporel
, May 21 2009 07:24 AM
#1
Posted 21 May 2009 - 07:24 AM
#2
Posted 21 May 2009 - 07:29 AM
Hello dcaporel & Welcome to GTG ,
I will need some more information
If it is a name brand system:
Make and Model
Operating System
Age of the computer
Memory Total
Hard Drive Size, How much free space
If it is custom build then I will need the following:
The CPU brand and model
The Motherboard brand and model
Ram amount and speed
Cd\Dvd rom interface IDE/ SATA
Hard Drive size and free space
Any cards in PCI slots
Any software installed\updated and driver updates done just before problem started
All this will help in determining a course of action to best correct the problem you are experiencing
Best of luck !
&
Happy Computing
Anthony19
PS: If you need any help in proving the information dont hesitate to ask
I will need some more information
If it is a name brand system:
Make and Model
Operating System
Age of the computer
Memory Total
Hard Drive Size, How much free space
If it is custom build then I will need the following:
The CPU brand and model
The Motherboard brand and model
Ram amount and speed
Cd\Dvd rom interface IDE/ SATA
Hard Drive size and free space
Any cards in PCI slots
Any software installed\updated and driver updates done just before problem started
All this will help in determining a course of action to best correct the problem you are experiencing
Best of luck !
&
Happy Computing
Anthony19
PS: If you need any help in proving the information dont hesitate to ask
#3
Posted 21 May 2009 - 08:02 AM
Thanks for the comeback. I'll get the information you requested and post it. I'm away from that computer right now so it will take a day. Thanks again.
#4
Posted 21 May 2009 - 08:04 AM
Download and install EVEREST
Open it.
1: In left pane expand Computer folder.
2: Click once on Summary
3: In upper menu, go Report
4: And then to Quick Report-Summary
5: Save it in text file, and paste it in your next post.
PLEASE DO NOT INCLUDE ANYTHING UNDER THE LINE THAT SAYS "DEBUG- PCI"
Open it.
1: In left pane expand Computer folder.
2: Click once on Summary
3: In upper menu, go Report
4: And then to Quick Report-Summary
5: Save it in text file, and paste it in your next post.
PLEASE DO NOT INCLUDE ANYTHING UNDER THE LINE THAT SAYS "DEBUG- PCI"
#5
Posted 21 May 2009 - 08:05 AM
Sorry I forgot to add the picture of how to setup Everest for the information
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