[kingbee22]

I'm getting lots of error messages in the event viewer. Service control manager event 7023 (Smtp failed because cannot find the path specified/event 7022 (FTP publishing failed -unable to find path specified;DCOm (the service A9E6...750) did not register with DCOM within the required timeout. These are just of the errors that show up under system log in the event viewer. The computer sometimes boots up normally and then once I start to use it it I will get a blue screen and it starts to boot again. I am unable to read the message on the blue screen. It is more stable in safe mode but eventually it freezes up and I have to turn it on and off to start it again. I have reviewed the device managers including hidden devices and I don't see any errors at this time.

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You must be in safe mode:

Right click MY COMPUTER and then PROPERTIES
Click ADVANCED and then click the SETTINGS button In the Startup And RECOVERY section
Uncheck AUTOMATICALLY RESTART. Click APPLY and OK.

Now reboot. This will result in the BSOD error being halted so you can now copy and reply with the STOP ERROR and any parameters.


Download WhoCrashed from the link in my signature below
This program checks for any drivers which may have been causing your computer to crash....

Click on the file you just downloaded and run it.
Put a tick in Accept then click on Next
Put a tick in the Don't create a start menu folder then click Next
Put a tick in Create a Desktop Icon then click on Install[/b and make sure there is a tick in Launch Whocrashed before clicking Finish
Click Analyze
It will want to download the Debugger and install it {b]Say Yes

WhoCrashed will create report but you have to scroll down to see it
Copy and paste it into your next reply

[rshaffer61]

You must be in safe mode:

Right click MY COMPUTER and then PROPERTIES
Click ADVANCED and then click the SETTINGS button In the Startup And RECOVERY section
Uncheck AUTOMATICALLY RESTART. Click APPLY and OK.

Now reboot. This will result in the BSOD error being halted so you can now copy and reply with the STOP ERROR and any parameters.


Download WhoCrashed from the link in my signature below
This program checks for any drivers which may have been causing your computer to crash....

Click on the file you just downloaded and run it.
Put a tick in Accept then click on Next
Put a tick in the Don't create a start menu folder then click Next
Put a tick in Create a Desktop Icon then click on Install[/b and make sure there is a tick in Launch Whocrashed before clicking Finish
Click Analyze
It will want to download the Debugger and install it {b]Say Yes

WhoCrashed will create report but you have to scroll down to see it
Copy and paste it into your next reply

[kingbee22]

I ran the program but when I scroll down to read it the computer crashes and now stops at the blue screen. When I ran it previously I got the following message from the program. I ran it in safe mode and here is the report:

Crash dump drectory c:\winnt1\minidump. Crash dumps are enabled. Too many crashes have been detected. Only the latest 40 crashes will be displayed. No crash dumps have been found on your computer.

[kingbee22]

Here is the error message on the blue screen:

STOP: 0X000001E (0XC0000005,0X77F9DCEE,0X00000000,0X783FFF94) KMODE EXCEPTION NOT HANDLED. BEGINNING DUMP OF PHYSICAL MEMORY. PYYSICAL MEMORY DUMP COMPLETE. CONTACT YOUR SYSTEM ADMINISTRATOR.

[hawklord]

have you just updated sp4 ?

[kingbee22]

We don't need to pursue this anymore. I've reloaded windows xp clean install so I'm good to go. Thanks anyways for the help.