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Printer help ( epson stylus photo rx420 )


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#1
ivansmagic

ivansmagic

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Hi there,

I am looking for some help with my printer. Its an Epson Stylus photo RX420.

I usually upload photos from my camera by putting the SD card into the slot on the printer. This then opens a box prompting me as to which actions I want to take which has been fine up until now.

Now, when I insert the card nothing happens. I have reset to auto runs settings but to no avail. I then tried to update the drivers via device manager but get the following message.

the file E_DDSP13.DLL is needed. please select the path where it is located.

I am guessing that this is what is causing the problem, but can anyone help me with this ?
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#2
Neil Jones

Neil Jones

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Run your Epson CD again.
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#3
ivansmagic

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i have done that but the problem still exists. I have also tried the microsoft autorun repair wizard without success and checked the registry values for autorun. they seem to be fine
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