I am looking for some help with my printer. Its an Epson Stylus photo RX420.
I usually upload photos from my camera by putting the SD card into the slot on the printer. This then opens a box prompting me as to which actions I want to take which has been fine up until now.
Now, when I insert the card nothing happens. I have reset to auto runs settings but to no avail. I then tried to update the drivers via device manager but get the following message.
the file E_DDSP13.DLL is needed. please select the path where it is located.
I am guessing that this is what is causing the problem, but can anyone help me with this ?