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fragmented music WMP11 while opening other programs


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JJL54

JJL54

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Initially, I had posted within the Windows XP forum, back when I was having multiple issues, and believing I may have to reinstall W XP. Since then, however, the tech referred me to malware removal guide - which I have done. By doing so, most everything cleared up - even the speed of the computer has been restored, after several frustrating months. Thank you very much!

So now I am posting within this forum, believing that the single issue which remains outstanding is a problem to be addressed here.

The problem is that the music in WMP11 becomes temporarily fragmented while opening up programs [Word, Outlook, internet, etc]. After the program is up and running, the music is restored.

I'll attach the logs from the malware removal guide, in addition to those of the antivirus tool I have [Shaw Secure].

Thanks for any advice. I'm not a 'geek', so I very much appreciate your expertise, precluding me from going to a tech person at some computer store.

jjl54

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