So now I am posting within this forum, believing that the single issue which remains outstanding is a problem to be addressed here.
The problem is that the music in WMP11 becomes temporarily fragmented while opening up programs [Word, Outlook, internet, etc]. After the program is up and running, the music is restored.
I'll attach the logs from the malware removal guide, in addition to those of the antivirus tool I have [Shaw Secure].
Thanks for any advice. I'm not a 'geek', so I very much appreciate your expertise, precluding me from going to a tech person at some computer store.