After reading a few of the other posts, I did try following SpaceCowboy's instructions, but couldn't get very far as the only connection available on my computer is the LAN connection. I did a connectivity test, and here are the results below...
Windows IP Configuration
===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
===========================================================================
Persistent Routes:
None
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Ping statistics for 127.0.0.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
Ping request could not find host google.com. Please check the name and try again.
Pinging 209.85.171.100 with 32 bytes of data:
Destination host unreachable.
Destination host unreachable.
Destination host unreachable.
Destination host unreachable.
Ping statistics for 209.85.171.100:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
What should I do next?
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