[sonicblue]

I recently used a program called Audio Comparer (http://audiocomparer.com/). After a 30 day trial I decided to purchase. Unfortunately, when I tried to open the program post trial it just crashed. Windows Vista gave me a popup that said "AudioComparer.exe has stopped working" before the actual program ever appeared on my screen. My only option from here was to click "Close program".

I've attempted uninstalling and reinstalling. I also went into the registry and deleted it's entries. None of these methods worked.

Is there anything I can do here? I figure my only option is to completely remove all traces of the program of my PC and then try again. But beyond uninstalling and deleting it's entries in the registry, I don't know what to do.

Any ideas?

[Advertisements]

I'm not sure, if I understand your problem.
You want to install paid version, but it won't let you, because it discovers some previous version leftovers, or....?

[Broni]

I'm not sure, if I understand your problem.
You want to install paid version, but it won't let you, because it discovers some previous version leftovers, or....?

[sonicblue]

The trial version allows you to enter your license key to activate all of the features. There isn't a seperate .exe for the full version. My problem is that the program stopped opening when the 30 day trial period ended. Re-installing and deleting it's registry entries did not resolve the issue. I can only assume that some trace of the software is still present on my computer. Why else would it keep crashing?

[Broni]

Well, since you paid for the program, you should contact the maker: they fix it, or refund your money.