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D drive is not accessable, when I insert a CD the message is I/O devic


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#1
lynseed10

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Technition accidentally disabled CD-R/RW. Using Windows XP Home in Toshiba laptop. How do I reactivate this function. At the moment I cannot run a CD
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#2
rshaffer61

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Please Go to
1: STARTand the click on RUN
2: Type in devmgmt.msc
3: Click Enter
4. Look for any entries with Yellow Exclamation marks or Red X's

In your next reply please include those results

How did he disable the cdrom drive exactly?
I have a feeling it was done in Device Manager and this will tell us.
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#3
lynseed10

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There are no yellow or red X under Device management. However Under IDE ATA/ATAPi controllers there are 2 primary IDE, 2 Secondary IDE, and 2 Standard Dual Channel PCI IDE controllers. Does this affect the D drive?
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#4
rshaffer61

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Are you doing this in Safe Mode?
Does the cdrom show up in Device Manager under the DVD\Cdrom drives heading?

Do you know how he disabled the drive?
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#5
lynseed10

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Not doing this in a safe mode.

The CD drive shows up in device manager
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#6
rshaffer61

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OK so drive shows up in Device manager and how about in My Computer?
What happens when you put a cd or dvd in?
Does it give you a error message and if so what does it say exactly?
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#7
lynseed10

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When a CD is put in the drive a message comes up
D: is not accessible
I/O device error
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#8
rshaffer61

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ok I need you to do the following and let me know what it says

Click the Start and then Right click My Computer
Select Manage and In the Computer Management window, select Device Manager
In the right pane, click to expand IDE ATA/ATAPI controllers
The click on the + sign next to your CD/DVD drive controller which will most likely be the Secondary Controller
Right click on the drive and select Properties
Click the Advanced Settings tab
In the Transfer Mode box that represents your CD/DVD drive (typically Device 1); open the dropdown menu and select PIO Only
Click OK and exit all windows
Reboot to make sure all settings take affect and then try your cdrom drive. Reply back with your results

Edited by rshaffer61, 27 May 2009 - 02:48 PM.

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#9
lynseed10

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Tried the above but when I clicked on the + sign next to DC/DVD drive device it opened to Matshita DVD-Ram UJ8415 There was no drop down menu to selct P10 only.
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#10
rshaffer61

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In the right pane, click to expand IDE ATA/ATAPI controllers
The click on the + sign next to your CD/DVD drive controller which will most likely be the Secondary Controller


Make sure you are clicking on the IDE/ATAPI Controllers
Then click on the Secondary Controller

Then follow the rest of the instructions. Sorry I reread my instructions and I had a extra line that I didn't need in it.

Edited by rshaffer61, 28 May 2009 - 04:38 PM.

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