[Wade05]

I currently have IE 5.5 and am trying to upgrade from the microsoft site to IE 6.0 SP1 because of the additional security features and because it's listed as a critical update when I check for updates...

It lets me get as far as accepting the software terms and then choosing a "typical install" then it seems to download ok but then the install hangs up and eventually freezes. When I look to see if it's frozen (cntrl,alt,del) it shows as (not responding)

Now the problem is worse because I can't access MSN bec. MSN says I need a newer version of IE (than IE 5.5) to run MSN.

Anti-virus software is shutoff during install of IE so that should not be the problem...

Any ideas, please

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Additional info,
My wife says she found the IE6.0 as an .exe file in Windows explorer and tried to execute, but with the same results (hourglass justkeeps turning and turning...) and it eventually freezes.

[Wade05]

Additional info,
My wife says she found the IE6.0 as an .exe file in Windows explorer and tried to execute, but with the same results (hourglass justkeeps turning and turning...) and it eventually freezes.

[Craig S]

I've saved two approaches to pursue
(1) http://www.mvps.org/...m#error_install
(2)I had the same problem with updating from IE5 to IE6. Can't remember
where I saw this, but it works.
Go to: My computer / tools / folder options / view
Select "show hidden files and folders"
Click "OK"
Go back to desktop. Right click on desktop/ click "new" to create a new
folder on your desktop. Name it "Old Uninstall" (without the brackets).
Go to: My computer / C / Program Files / Internet Explorer / Uninstall
Information
Click: Edit / Select all / Cut
Go back to your desktop and open the "Old Uninstall" folder you created.
Right click inside it, and click "Paste".
Go to set up for IE6 and install normally.
Should install everything now. If everything works, delete the "Old
Uninstall" folder on your desktop.

[Wade05]

Doesn't work.

[gerryf]

try downloading the entire package from here:

http://public.planet...soft/ie/6.0sp1/

Then, try installing form safemode,

[Wade05]

Hi gerryf,

I tried downloading and then installing in safe mode, to no avail

I get an error message that reads:

Installation Incomplete
Not all components installed successfully
The following windows components were not installed:
Internet Explorer 6 Web Browser
Offline Browsing Pack
Browser Customizations
Advanced Authoring
Vector Graphics Rendering (VML)

Click next to continue.
For more information, click help.

So I click help and it gives me this (which is really no help):
Some components were not installed correctly.
You can:
Try running the program as is and see if there are problems;
run setup again;
Possible lack of free disk space caused errors while downloading.

Also, some items might depend on related components installing correctly.


SO,
There is plenty of free disk space;
I cant run it as is because it didn't install;
I tried re-installing 3 times total with the same results all three times.

I think my OS is so scrambled at this point from tinkering and past viruses that it might be better to back up my personal data, pics, etc. and to start fresh by wiping the hard disk clean and re-installing ME from scratch.
Thoughts on this and suggestions how to do it correctly would be much appreciated...

[gerryf]

do you have your windows disk?

[Wade05]

Sorry,
Yes I do. I meant to tell you that in the last message.

[gerryf]

First, you say you removed a lot, but do you know if it is ALL gone?


Second, thing you should try is to reinstall windows over itself....install it to the same directory it is in currently.

[Wade05]

First, you say you removed a lot, but do you know if it is ALL gone?
Second, thing you should try is to reinstall windows over itself....install it to the same directory it is in currently.

First, I don't know if it's ALL gone and I don't know how to check...I would assume it is because I've deleted stuff and then emptied the trash bin...I know that doesn't always mean something is REALLY gone(CIA or FBI could get it back but not necessarily me, HAHAHA)
Second,
I will try to install windows over itself, but I don't know exactly what you mean by installing in the same directory it is in currently...please explain.
Sorry for being such a neophyte.