[jump22]

when my computer boots up the windows install pops up trying to install a program already on my computer.

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From your Topic title I take it the problem is IE8?
Did you download the BETA version before?
If so then uninstall it thru Add\Remove Programs and then go to Microsft's site and install it thru the updates area. This should stop the pop up then.

[rshaffer61]

From your Topic title I take it the problem is IE8?
Did you download the BETA version before?
If so then uninstall it thru Add\Remove Programs and then go to Microsft's site and install it thru the updates area. This should stop the pop up then.

[jump22]

no ie 8 isn't beta,the problem is at boot up the windows install pops up trying to install a program that already on my computer.

[rshaffer61]

OK what program?
I'm sorry I took it from the topic that it was IE8 that was trying to reinstall.

[jump22]

the program is Roxio easy cd creator 5 basic edition.

[rshaffer61]

ok is it trying to reinstall it or upgrade it?

Try this and see if there is something showing for startups:

Download Autoruns from the link in my signature below:

1: Extract the Autoruns Zip file contents to a folder.
2: Double-click the "Autoruns.exe".
3: Click on the "Everything" tab
4: Remove any entries that mention "File Not Found" by right-clicking the entry and select Delete.


Also the next time the popup happens please take a screenshot and attach it to your next reply.

To do a screenshot please have click on your Print Screen on your keyboard. It is normally the key above your number pad between the F12 key and the Scroll Lock key
Now go to Start and then to All Programs
Scroll to Accessories and then click on Paint
In the Empty White Area click and hold the CTRL key and then click the V
Go to the File option at the top and click on Save as
Save as file type JPEG and save it to your Desktop


Attach it to your next reply

Edited by rshaffer61, 27 May 2009 - 03:58 PM.

[jump22]

thank you for your help rshaffer61 i fixed this problem.