Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

worm problem... need major help


  • Please log in to reply

#1
ThisIsVandalism

ThisIsVandalism

    New Member

  • Member
  • Pip
  • 9 posts
Please note im on a faulty laptop as it is (sister split milk on it and every few button presses it adds a few 2's in...) so im having to type/delete every few seconds making this very hard work...

Our main computer has got a worm as far as i can tell. were runing windows xp. every time we log into the computer it pops up with an error message stating that it will shutdown in 60 seconds.

A few of my friends who claim to have computer knowlege have had a look and come up none the wiser each time we sent the computer for a health check every year and every time it comes back just as bad as it was before so we decided 2 give up on that and literally 6 months in its worst than it has ever been before...

I can get into the bios settings but am unable to get into anything further than that as it shuts down before i can even get into the start menu...

I have never used the computer for downloading music etc as this would have invalidated our warranty (which typically ran out just a few months ago...) so i have no idea how this could have gotten into the system.

I basically need someone who can tell me how to rollback the system through the bios page or something along them lines. im as useless a person as you can come across with computers so if theres any1 out there who can help please explain it in as basic terms as is possible.

I just wanna be able to use my computer again :)

Many thanks kyle.
  • 0

Advertisements


#2
lostos

lostos

    New Member

  • Member
  • Pip
  • 7 posts
Even though I would gladly try to solve your problem, you should address to the Virus, Spyware and Trojan Removal forum section.

While we appreciate the fact that you want to help out, we do not allow non-Staff Members to post Malware help on the boards. There are too many things that could go wrong. Many of our members are not well trained in computer operation and do not have the skills required to remove these infections on their own. After all, if they could remove the infection safely on their own, they wouldn’t be asking us for assistance. We prefer to have these issues fixed in the controlled environment of the malware forum with the assistance and guidance of our Malware experts. I hope you can understand the sensitive nature of this.

If you are interested in training to become a Staff Member, please go Here and fill out an application.

Thank you for your cooperation!
If you have any issues with this policy please PM a Moderator or Admin
.

Edited by dsenette, 28 May 2009 - 07:42 AM.
Malware advice by nonstaff

  • 0

#3
sari

sari

    GeekU Admin

  • Administrator
  • 20,959 posts
  • MVP
Please go to the malware forum and follow the instructions at the top....Especially the CLICK HERE.

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post an OTListIt log in THAT forum.
  • 0

#4
ThisIsVandalism

ThisIsVandalism

    New Member

  • Topic Starter
  • Member
  • Pip
  • 9 posts
Ah no worries. sorry about posting this in the wrong forum.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP