Operating System: Windows XP, Home Edition - Service Pack 2
Okay, to start my mother called me and said she had "the blue screen of death", being 2.5 hours away from her at the time there was nothing I could do. Later she claimed my brother would fix it vaguely saying something about a floppy disk. Which right off the bat I knew she didn't have one so I couldn't fathom the problem could possibly be.
Upon coming home I found that my brother had wiped her hard drive clean and installed Windows XP Professional a burned disc that I don't know where he obtained it, he should have called me because I have all such helpful discs in one spot. I have the Operating System disc and the driver disc. Everything the computer came with.
Now what I would like to do is just wipe it clean and start over with the correct disc and fix the problem with the computer wanting to read a floppy (I keep turning it off in set up but it doesn't seem to stick, although my bigger problem right now is getting the Set Up to take off the ground). The set up screen just keeps looping and wanting to install without getting anywhere.
I don't want to go pay $110 for someone to do this when I know I can do it myself if I just have the proper knowledge, can anyone help me?
Edited by Jessica Laura, 29 May 2009 - 11:59 AM.