I just came from the malware forums after getting help cleaning up my daughters computer.
http://www.geekstogo...91#entry1547991
The issues i am now seeing are as follows
1)When the system boots, it prompts you to choose which to boot to, either Win xp Pro or System Recovery.
2)Prior to getting to the desktop on a boot, a user/password logon shows up, just pressing enter with no info loads the desktop.
3)During all the malware/virus issues, i was able to connect to the internet via wireless connection, now i have to have an ethernet cord to the network.
4)Even with the ethernet up and running, microsoft updates scan the computer, give me the custom or express option and then the following error
[Error number: 0x800A0046]
Please change your Internet Explorer security settings
To save changes to your settings for this website, you need to enable userdata persistence for Internet Explorer. Complete the steps below, and then click Change settings to the left and try saving your changes again.
In Internet Explorer, on the Tools menu, click Internet Options.
Click the Security tab, click the Internet security zone icon, and then click Custom Level.
In the Settings dialog box, scroll to the Miscellaneous section.
Under Userdata persistence , select Enable.
Click OK and when the security warning dialog box appears, click Yes.
Read more about steps you can take to resolve this problem (error number 0x800A0046) yourself.
i have followed the steps above and nothing has helped, i have also checked all modem/wireless drivers, there are no updates for them, and they are all enabled.
5) The bottom right of the task bar is showing the yellow shield that updates are ready, as soon as i click on it, it disappears and then returns and does the same thing. If i shut down, it shows the option to install updates and then shut down, i choose that option and it appears that they are being installed, but the taskbar shield and shutdown option have yet to go away.
i think that is about everything, any help or advice that you could give would be greatly appreciated.
thanks in advance
kathy