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Can't download anything

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I was asked to start my own thread from a previous conversation that started in the Winxp forum, in which another user was having a very similar problem to mine.

I cannot download anything through port 80, though ftp (port 20) is working fine. This may have been coincident with my attempts to reconfigure my network settings, which I was trying to do because I keep getting a "network cable disconnected" pop-up from my task bar, though I have only one ethernet port and one ethernet connection--this all started when I moved and my computer went from being connected via router to being connected via cable modem. I have a motorola surfboard modem, standard cable, generic ethernet card.
My internet connection (comcast broadband) has been absolutely fine, no problems until very recently when this whole download problem started. As tested out through the other fourm, my ftp downloads will work fine.

I have tried switching browsers, and this has not helped. Through mozilla I get a "object has been blocked" message...through IE I get a do not have authorization to access this page (error 403)...forbidden zone or some such nonsense...I can't do email attachments either.
I have ZoneAlarm Pro running but I have never had a problem like this with it before.
The other user on the other forum seems to have had this same problem when switching over to satellite service, and reconfiguring his network. I have always been on broadband with this computer, though the way in which I got there has changed.

I'll reiterate because I know this is kinda confusing: when I first moved there was no problem (except for the network cable disconnected pop-up, which seems to come quite randomly). THen I tried to fix that by reconfiguring my network. Then I realized I couldn't download anything. It had been a while since I had tried to download...not sure if these two things are even actually related.
Anyways! Here's the log:

Logfile of HijackThis v1.99.1
Scan saved at 8:16:35 PM, on 5/10/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\ahead\InCD\InCD.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
C:\Program Files\Winamp3\winampa.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\PestPatrol\PPControl.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Case\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/home.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Startpagina = file:///C:/Program%20Files/Onlinedirect/Portal/portal.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.comcast.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast High-Speed Internet
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.*.*.*
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: (no name) - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [GhostStartTrayApp] C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp3\winampa.exe"
O4 - HKLM\..\Run: [QD FastAndSafe] C:\PROGRA~1\NORTON~1\NORTON~3\QDCSFS.exe /scheduler
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PestPatrol Control Center] C:\Program Files\PestPatrol\PPControl.exe
O4 - HKLM\..\Run: [PPMemCheck] C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
O4 - HKLM\..\Run: [CookiePatrol] C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.1_01\bin\npjpi141_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.1_01\bin\npjpi141_01.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {21F49842-BFA9-11D2-A89C-00104B62BDDA} (ChartFX Internet Control) - https://jaguarcsi.de...oad/CfxIEAx.cab
O16 - DPF: {2359626E-7524-4F87-B04E-22CD38A0C88C} (ICSScannerLight Class) - http://download.zone...ee/cm/ICSCM.cab
O16 - DPF: {30A3CCA5-F34C-4E87-BB57-5A2F2C935E14} (AMI DicomDir TreeView Control 2.0) - file://D:\cdviewer\CdViewer.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) -
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamesp...nch/alaunch.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: GhostStartService - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\GHOSTS~2.EXE
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
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Hello Syndicate,
Since the problem (might of) started when you reconfigured your router, it leads me to belive that your router's inbuilt-firewall closed the port '80'. Have you tried connecting to your routers internet-based setup page, and forwarding the port 80 to your computer? Also, for testing purposes, please temporarily disable ZA Pro.

You need to post that HiJackThis log here.

The 'Network Cable Disconnected' message can be caused by alot of things, and below I will supply the main fixes:
1) Learn about Media Sense and how to Disable Media Sense.
2) Your NIC card could be malfunctioning -- have you checked it?
3) Download and run the WinsockXP Fix. Restart your computer.
4) If the WinsockXP Fix did not solve the problem, run the following commands in Command Prompt:
netsh winsock reset -- Restart your computer; if this did not solve the problem, reset your TCP/IP settings:
netsh int ip reset reset.txt -- Restart your computer.
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Hmm....I am sorry about posting HijackThis log here, my inexperience with this forum is blatantly obvious!
As for the router issue, I no longer have a router, I am connected via motorola cable modem to broadband (sorry for lack of clarity).
I will try the other fixes that you have posted and post results within the next couple of days. Thanks very much.
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