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Problems to Windows after Trojan Removal, IE and Moz will not open and

Started by omdzhelp , May 31 2009 05:07 PM

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#1
omdzhelp

Posted 31 May 2009 - 05:07 PM

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3 posts

Hi i need a huge amount of help. I am not a expert at this computer stuff so if you could explain it would be very helpful. Basically i installed a filecodec to watch a movie which i think started this whole mess. I uninstalled that as i got a message from McAffe saying i had Trojandownloader:win32/renos.dz i selected remove but it kept coming back. After i had turned my computer off and turned it back on it went to a blue screen and went to the screen where i can select safe mode. I installed malwarebytes in safe mode which i think got rid of the virus but not sure. When the computer is in normal mode it restarts sometimes and even restarts when i try to install certain programs which i transferred on to the laptop or download from safe mode. Also in normal mode IE and Mozilla do not open they only open in safe mode. Please help me