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cannot open everything!


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#1
eelein888

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hi,

everytime i open a program in my other pc, like control panel it always says cannot open missing rundll.exe
so when i tried to install tfc cleaner, erunt and everything that is needed in removing malware, all of them cannot be opened! don't know what happen, how can i fix this? helpsmilie.gif
running win xp

thanks in advance

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#2
OpenOutcome

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Did you try what I suggested before, while you were in the vista forum?
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#3
eelein888

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sorry for the late reply,
control panel is already working thanks for the help,
another problem went on cause when i tried scan mbam its appears there is no disk in the drive?
what happened?
when i tried to continue scanning , the same result always showed a 2 registry data are infected.

sorry again, will i start a new topic for this? sorry..
thanks again in advance..
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#4
eelein888

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another thing, there's a problem in the internet browser , it still is not working,
is it still because of the rundll problem?
thanks again, really appreciate the help, :)
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#5
eelein888

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sorry another thing again :)
the task manager cannot open is it still about the rundll?
its saying that the task manager has been disabled by the admin, but we're already logged in as admin,
:) help?
thanks again so much
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#6
OpenOutcome

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It would be a good idea to get your system checked out by our malware staff. If registry data is infected, it could be causing a lot of this.

Please go to the Malware Forum and read the stickies located at the top, especially this one.
The guides will give you several steps that will help you clean up 70 percent of all problems by yourself. Then you can post a HijackThis log in THAT forum. Be patient, the Malware Forum is a very busy place and a two or three day wait is not unusual. Only after a three day wait may you move to The Waiting Room where you will be on the top of the list to be helped. A three day wait is 72 hours.. Make sure it has been over that amount of time, or your Waiting Room topic will be closed.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.
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#7
eelein888

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It would be a good idea to get your system checked out by our malware staff. If registry data is infected, it could be causing a lot of this.

Please go to the Malware Forum and read the stickies located at the top, especially this one.
The guides will give you several steps that will help you clean up 70 percent of all problems by yourself. Then you can post a HijackThis log in THAT forum. Be patient, the Malware Forum is a very busy place and a two or three day wait is not unusual. Only after a three day wait may you move to The Waiting Room where you will be on the top of the list to be helped. A three day wait is 72 hours.. Make sure it has been over that amount of time, or your Waiting Room topic will be closed.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.



Thanks for that! I've been using the bolded link since forever and it worked for me a couple of times! However, this time, i cannot get avast! to install nor any other anti-virus software. On the Malware Anti-virus step (step 1, I think) two registry viruses are always detected and even though it gets quarantined and removed, it just returns everytime I reboot.

I also cannot post the hijack logs because I'm using my laptop to connect to the internet. The browser in my infected computer doesn't open and I'm scared to use a flash disk to copy the MBAM log because my laptop might get infected as well.

Thanks again for all your help. :)
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#8
OpenOutcome

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If you download all the log tools you need onto the pendrive from the laptop, and put them on the other computer, just format the pendrive before you get done.
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#9
eelein888

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Well, yes, I did that. And it worked fine up until the problems I had with Malwarebytes Anti malware. I decided that maybe MBAM wasn't strong enough so I just continued to step 2 which was to install an anti virus software. I chose avast! but it simply didn't install. AVG failed to install as well. Should I just skip those steps altogether and go for step 3?

Oh and btw, I can't format the pendrive. It says that I need to quit any disk utilities or other programs that are using this drive. I know I'm not using any 'disk utilities' from the drive and I can't be sure if there's a process or something that is causing this because I can't open the task manager. :)

Edited by eelein888, 05 June 2009 - 08:36 PM.

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