PC continually restarts by itself
Started by
elliemae
, Jun 03 2009 02:02 PM
#1
Posted 03 June 2009 - 02:02 PM
#2
Posted 03 June 2009 - 03:26 PM
Disable "Restart on error" feature...
1. Right-click My Computer, and then click Properties.
2. Click the Advanced tab (Vista: click Advanced system settings).
3. Under Startup and Recovery, click Settings to open the Startup and Recovery dialog box.
4. Clear the Automatically restart check box, and click OK the necessary number of times.
5. Restart your computer for the settings to take effect.
You may see some error message. If so, post back what it says.
1. Right-click My Computer, and then click Properties.
2. Click the Advanced tab (Vista: click Advanced system settings).
3. Under Startup and Recovery, click Settings to open the Startup and Recovery dialog box.
4. Clear the Automatically restart check box, and click OK the necessary number of times.
5. Restart your computer for the settings to take effect.
You may see some error message. If so, post back what it says.
#3
Posted 03 June 2009 - 10:03 PM
I did as directed, the PC started up and 2 things happened: 1) the green (when active) or gray (when disabled) icon for linksys showed up in the lower right task bar (I thought we had gotten rid of that when Linksys did a remote to fix my PC; and
2) it went to a blue screen that stated a problem has been detected and windows has shut down to prevent damage to your computer (there was a lot more wording but I figured you would know that). Anyway, it stayed at the blue screen until after 10 minutes I turned it off!!!!
2) it went to a blue screen that stated a problem has been detected and windows has shut down to prevent damage to your computer (there was a lot more wording but I figured you would know that). Anyway, it stayed at the blue screen until after 10 minutes I turned it off!!!!
#4
Posted 03 June 2009 - 10:06 PM
Well, you're not saying what BSOD said, so...
Navigate to: C:\Windows\Minidump folder.
If you see any .dmp files, zip all of them, and attach zipped file to your next reply.
Vista users You may need to copy .dmp files, paste them into some other folder, or desktop, and zip them there.
Navigate to: C:\Windows\Minidump folder.
If you see any .dmp files, zip all of them, and attach zipped file to your next reply.
Vista users You may need to copy .dmp files, paste them into some other folder, or desktop, and zip them there.
#5
Posted 03 June 2009 - 10:23 PM
This was on the blue screen:
Check to be sure you have adequate disk space. If a driver is identified in the stop message, disable the driver or check with manufacturer for driver updates. Try changing video adapter.
Check your hardware vendor for any BIOS update. Disable BIOS memory options such as caching or shadowing. If you n eed to use safe mode to remove or disable components, restart your computer, press F8 to select Advanced starting options, and then select safe mode.
TECH info:
***STOP: 0x0000007E (0x0000005, 0xF5695949, 0xF78EA9D4, 0xF78EA6D0
tcpip.sys address F5695949 base at F56870000, Datestamp 485b99ad
Beginning dump of physical memory
Physical memory dump complete
contact your system administrator or tech support group
hope this helps & sorry for not posting, I didnt realize it was necessary
Check to be sure you have adequate disk space. If a driver is identified in the stop message, disable the driver or check with manufacturer for driver updates. Try changing video adapter.
Check your hardware vendor for any BIOS update. Disable BIOS memory options such as caching or shadowing. If you n eed to use safe mode to remove or disable components, restart your computer, press F8 to select Advanced starting options, and then select safe mode.
TECH info:
***STOP: 0x0000007E (0x0000005, 0xF5695949, 0xF78EA9D4, 0xF78EA6D0
tcpip.sys address F5695949 base at F56870000, Datestamp 485b99ad
Beginning dump of physical memory
Physical memory dump complete
contact your system administrator or tech support group
hope this helps & sorry for not posting, I didnt realize it was necessary
#6
Posted 03 June 2009 - 10:24 PM
I still would like to see those dmp files (my previous reply).
#7
Posted 03 June 2009 - 10:30 PM
Every time I restart windows now it ends up in the blue screen (6 out of 6 restarts). I have not been able to access that folder (or anything for that matter) but will keep trying!!!
#8
Posted 03 June 2009 - 10:33 PM
Did you try Safe Mode?
#9
Posted 03 June 2009 - 10:51 PM
I have it going and copied the files---I just don't know how to zip them
#10
Posted 03 June 2009 - 10:54 PM
To zip a file(s)...
Download, and install 7-zip: http://www.7-zip.org/
Right click on a file, you want to zip.
Click 7-zip, then Add to archive.
Click on drop-down menu, next to Archive format, and select zip format.
Click OK.
You'll find zipped file (.zip extension) in the same folder as the original file.
Download, and install 7-zip: http://www.7-zip.org/
Right click on a file, you want to zip.
Click 7-zip, then Add to archive.
Click on drop-down menu, next to Archive format, and select zip format.
Click OK.
You'll find zipped file (.zip extension) in the same folder as the original file.
#11
Posted 03 June 2009 - 10:57 PM
Right click in an empty space in your desktop, and choose new, and then Compressed (Zipped) Folder.
Copy the files in the directory that Broni mentioned to the new folder that you created.
Then attach the Zipped folder to your next post.
Try resetting your tcp/ip stack: http://support.microsoft.com/kb/299357
Copy the files in the directory that Broni mentioned to the new folder that you created.
Then attach the Zipped folder to your next post.
Try resetting your tcp/ip stack: http://support.microsoft.com/kb/299357
#12
Posted 03 June 2009 - 11:16 PM
There is no such option in any Windows version, I knowRight click in an empty space in your desktop, and choose new, and then Compressed (Zipped) Folder.
#13
Posted 03 June 2009 - 11:21 PM
I cannot upload these files, it states I do not have permission
#14
Posted 03 June 2009 - 11:34 PM
Did you zip them?
You can't upload dmp files.
You can't upload dmp files.
#15
Posted 03 June 2009 - 11:37 PM
It exists in my Windows version (XP SP3).There is no such option in any Windows version, I know
Zip the files, don't attach the .dmp ones.
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