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Windows Cannot Open File


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#1
mtm0222

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Okay so I just purchased the new Sims 3 video game and when i insert the disc the game does not run.
I click on my computer and then i click on: Sims 3 (D:) however it leads me to a different file called .DS Store
When i click on .DS Store it says Windows Cannot Open File
it gives you to options to select a program from the list or to look at recommeded programs from a list
i even tried buying programs to relocate files ive had in the past and that didn't work
I just don't know what to do :) ?
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#2
OpenOutcome

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How about right clicking Sims 3(D:) and choosing explore? I'm assuming the game hasn't been installed yet.. you'll be looking for a setup.exe. Open that if you can find it.

:)
-Jason
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#3
mtm0222

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i tried that too :[ nothing happens
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#4
OpenOutcome

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Post some computer specs. Are you sure your system can run it?
These are the system requirements I found online for Sims 3:

THE SIMS 3 MINIMUM HARDWARE REQUIREMENTS

FOR WINDOWS XP
* Windows XP (Service Pack 2)
* 2.0 GHz P4 processor or equivalent
* 1 GB RAM
* At least 6.5 GB of hard drive space with at least 1 GB additional space for custom content
* 128 MB Video Card with support for Pixel Shader 2.0

Download Everest and install it. After opening it, click report at the top left. Choose system summary only, and plain text. Post that log with your next reply, and we can compare the requirements.
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#5
Neil Jones

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Go to My Computer -> right-click on your Sims 3 CD -> Explore, then in the list of files, double left-click on the file Autorun.exe
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#6
mtm0222

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This is what my system consists of




Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 3
Internet Explorer 8.0.6001.18702
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name COPELAND-3B9F89
User Name Artie

Motherboard:
CPU Type Unknown, 3000 MHz (15 x 200)
Motherboard Name Dell Dimension 8400
Motherboard Chipset Intel Alderwood i925XE
System Memory 1024 MB (DDR2 SDRAM)
BIOS Type Phoenix (11/08/05)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter NVIDIA GeForce 8400 GS (512 MB)
Monitor Dell 1905FP (Digital) [NoDB] (T6116534ACXY)

Multimedia:
Audio Adapter Intel 82801FB ICH6 - AC'97 Audio Controller [B-1]

Storage:
IDE Controller Intel® 82801FB/FBM Ultra ATA Storage Controllers - 266F
IDE Controller Intel® 82801FR SATA AHCI Controller
Disk Drive WDC WD2500KS-00MJB0 (232 GB, IDE)
Optical Drive SAMSUNG CD-R/RW SW-252S (52x/32x/52x CD-RW)
Optical Drive SAMSUNG DVD-ROM SD-616E (16x/48x DVD-ROM)
SMART Hard Disks Status Unknown

Partitions:
C: (NTFS) 238464 MB (121983 MB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse PS/2 Compatible Mouse

Network:
Network Adapter Broadcom NetXtreme 57xx Gigabit Controller (209.6.103.226)
Modem Conexant D850 PCI V.92 Modem

Peripherals:
Printer Canon MP160 Printer
Printer Microsoft Office Document Image Writer
Printer Microsoft XPS Document Writer
USB1 Controller Intel 82801FB ICH6 - USB Universal Host Controller [B-1]
USB1 Controller Intel 82801FB ICH6 - USB Universal Host Controller [B-1]
USB1 Controller Intel 82801FB ICH6 - USB Universal Host Controller [B-1]
USB1 Controller Intel 82801FB ICH6 - USB Universal Host Controller [B-1]
USB2 Controller Intel 82801FB ICH6 - Enhanced USB2 Controller [B-1]
USB Device Canon MP160
USB Device Creative WebCam Live! Motion
USB Device USB Composite Device
USB Device USB Printing Support


--------[ Debug - PCI ]-------------------------------------------------------------------------------------------------

B00 D00 F00: Intel 82925X(E) Memory Controller Hub [B-1]



B00 D01 F00: Intel 82925X(E) PCI Express Root Port



B00 D1C F00: Intel 82801FB ICH6 - PCI Express Port 1 [B-1]



B00 D1C F01: Intel 82801FB ICH6 - PCI Express Port 2 [B-1]

B00 D1D F00: Intel 82801FB ICH6 - USB Universal Host Controller [B-1]



B00 D1D F01: Intel 82801FB ICH6 - USB Universal Host Controller [B-1]



B00 D1D F02: Intel 82801FB ICH6 - USB Universal Host Controller [B-1]



B00 D1D F03: Intel 82801FB ICH6 - USB Universal Host Controller [B-1]



B00 D1D F07: Intel 82801FB ICH6 - Enhanced USB2 Controller [B-1]



B00 D1E F00: Intel 82801FB I/O Controller Hub 6 (ICH6) [B-1]



B00 D1E F02: Intel 82801FB ICH6 - AC'97 Audio Controller [B-1]



B00 D1F F00: Intel 82801FB ICH6 - LPC Bridge [B-1]



B00 D1F F01: Intel 82801FB ICH6 - ATA-100 IDE Controller [B-1]



B00 D1F F02: Intel 82801FB ICH6R - Serial-ATA/150 IDE RAID Controller [B-1]



B00 D1F F03: Intel 82801FB ICH6 - SMBus Controller [B-1]



B01 D00 F00: NVIDIA GeForce 8400 GS [NoDB]



B02 D00 F00: Broadcom NetXtreme BCM5751 Gigabit Ethernet Controller



B04 D02 F00: Conexant D850 56k V.9x DFVc Modem



PCI-8086-2584: Intel i915/925/E7221 MMR



PCI-8086-2584: Intel i915/925/E7221 MMR



Monitor DEL400D: Dell 1905FP (Digital) [NoDB]
PCI/AGP NVIDIA GeForce 8400 GS [NoDB]

Edited by mtm0222, 06 June 2009 - 09:19 AM.

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#7
OpenOutcome

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When right clicking Sims 3(D:), and choosing explore, what program, files and folders do you see?
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#8
mtm0222

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only the .DS Store file is available no sims 3 one
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#9
OpenOutcome

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Not quite understanding.. when you right click, and explore, you only see a DS. Store file? DS. Store files are MAC files.. you are using Windows Xp right? Where did you get Sims 3?

Edited by OpenOutcome, 06 June 2009 - 05:42 PM.

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#10
mtm0222

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yeah i have windows XP and i got the game from Gamestop
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#11
mtm0222

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nvm im pretty sure its my disk drive not the disc
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