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Constantly lose wireless internet connection


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#1
truder

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Hello, I am using a HP vista laptop and am constantly losing my wireless connection. I won't be surprised if i lose it while typing this. I get interenet access then lose the connection then after about 2 minutes it will reconnect by iteslf. If I use a ethernet cable and hardwire it I have no issues. I recenlty moved and have a new internet provider but this was happening at my old location also. I am very frusturated. Any help or advice would be much apprecitated. Thank you in advance....Paul
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#2
OpenOutcome

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Has it always been like this? Did it work differently when you first bought it? What kind of wireless router and adapter are you using. If you are using both the Windows wireless configuration utility, and the software that came with the adapter (if you bought it separately, they can conflict. It can also be problems with security.

-Jason
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#3
truder

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First of all thanks for taking the time to help. This has been happening pretty much since I've had this laptop although it was happening on my last laptop as well. I am currently set up with a Netgear Wireless - N WNR-2000 router with a Terayon TJ715X Modem.
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#4
OpenOutcome

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And what is the network adapter you use? If it is a laptop, and you don't plug anything into the USB ports to connect, it's a network card. It is probably different than the one you had in the last computer, so it isn't the problem I'd guess - but for information's sake..

Start > Run > devmgmt.msc
Network adapters > Post all that are stated.

What kind of internet connection do you have? If it's dsl, you need to make sure you have all the little DSL filters plugged into the phone lines around the house. If these aren't plugged in they cause terrible interference.

I assume you've tried this, but reset all the modems and routers and wait about 60 seconds.

Also, this forum can probably help you as well.
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#5
truder

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I'm gonna need your help. where is start>run with vista? It was simple on my old xp...not sure on vista. Yes, I've done the 60 second thing. No i am not using DSL, using cable.

Thanks
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#6
truder

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is this what you were looking for?? stated under network adaptors

Intel® Wireless WiFi Link 5100
Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.0)
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#7
OpenOutcome

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Mostly the Intel® Wireless WiFi Link 5100, it's the wireless network card built into your laptop. Have you checked for driver updates? Navigate back to Device Manager (devmgmt.msc) and double click on Intel® Wireless WiFi Link 5100. Under the driver tab, choose update driver.

What kind of internet connection do you have? If it's dsl, you need to make sure you have all the little DSL filters plugged into the phone lines around the house. If these aren't plugged in they cause terrible interference.

I assume you've tried this, but reset all the modems and routers and wait about 60 seconds.


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#8
truder

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Thanks. I followed your instructions and updated driver software

Intel® WiFi Link 5100 AGN

Please let me know what to do next.

Thanks.
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#9
OpenOutcome

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How are the problems? Worse - Better? The same..? :)
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#10
truder

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Sorry for the delay...was out of town for the weekend. Not seeing much difference.. My connection still goes in and out.

paul
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#11
OpenOutcome

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Hmm, another idea:
  • Click Start, and then click Control Panel.
  • In the right pane,click Network and Internet Connections.
  • In the right pane, click Network Connections.
  • Right-click Wireless Network Connection, and then click Properties.
  • This check box should be unchecked for 802.1x authentication if it's checked.

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#12
pcs365_11

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If there is a frequent disconnection you may need to check the wireless router aswell. Try changing the wireless channel number of your router and update firmware.
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