I have gone to the HP website and looked for solutions there: http://h10025.www1.h...product=3255934
When I tried to get my computer to read the disk through a command prompt I got this error "The request could not be preformed because of an I/O device error."
I've uninstalled and reinstalled the device driver and I can't system restore because I don't have a decent backup point.
I plan on getting a disk cleaner, and if that doesn't work I'll reseat the drive like HP suggests... and if that doesn't work, the I guess I'll buy another drive. If this is a problem with the computer and not the drive itself can you please help me and save me from buying a new CD/DVD drive only to find out that it still won't work?