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Cannot connect any USB Device


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#1
Chirag64

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Hello,

I just connected my friend's pen drive a couple of hours ago and after a while, it got disconnected all of a sudden. I tried to connect it again, but it simply won't connect. Even the light on the pen drive does not light up. I tried a couple of my own pen drives, but they dont work either.

I went to DEVICE MANAGER and found four devices under Universal Serial Bus Controllers with yellow colored exclamation mark icons and when i went in their properties, i found the following error.

Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)

Click Troubleshoot to start the troubleshooter for this device.


I even tried to uninstall and then selected scan for hardware changes as per windows troubleshoot instructions as instructed, but that did not work either.

Any help? :)
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#2
123Runner

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Go back in to device manager and uninstall the USB controller.
Shut down and then reboot the computer. It will re-find the USB hubs and then reinstall them.
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#3
Chirag64

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I did as you told me to, but even after refinding them, it has a yellow colored exclamation mark icon beside it and gives the same error :)
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#4
123Runner

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What service pack are you running with XP?
What is your computer make and model?
Are there any other yellow explanation marks in device manager?
Have you tried the pen drives in any other computer?
How many USB ports on the computer?
Have you tried the pen drive in any of the other ports?
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#5
Chirag64

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I'm using Windows XP Professional Service Pack 2.
My computer is assembled.
There are yellow exclamation marks on all 4 USB Controllers.
Yes, the pen drives work on my friend's computer.
There are 4 USB ports.
I tried the pen drives in all 4 ports.

Here's the error

Posted Image

Edited by Chirag64, 07 June 2009 - 02:41 PM.

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#6
OpenOutcome

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I'm afraid this could be caused by a bad USB cable or a corrupt port.. Since the pen drive doesn't even light up it shows bad signs..

Try this though:

Back to Device Manager.
Right click one of the controllers with a yellow exclamation. Choose Properties.
In the Driver Tab choose Update.

(Also disabling it and re-enabling it)

Have you tried updating to Service Pack 3? http://www.windowsupdate.com/

Sorry I couldn't be of much help -
Jason
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#7
Chirag64

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It cant be a bad USB cable because the pen drives work very well on my computer on Ubuntu
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#8
Troy

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So everything works fine under Ubuntu, but not under XP?

That's weird. Try completely disconnecting the power from the computer for at least 60 minutes. If this is a laptop, that includes removing the battery.

What make/model is the computer, or specifically, the motherboard?

Troy
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#9
happyrock

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reinstall your chipset drivers...
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#10
Chirag64

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reinstall your chipset drivers...

How do i do that?!?
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#11
Troy

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That's weird. Try completely disconnecting the power from the computer for at least 60 minutes. If this is a laptop, that includes removing the battery.

What make/model is the computer, or specifically, the motherboard?

That's where I'm getting, so answer these questions. :)
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#12
Chirag64

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The computer is assembled. I've disconnected it many times to use any other electrical appliance in d same socket.

This is my motherboard

http://www.asrock.co...e...5.0&s=Intel

Edited by Chirag64, 18 June 2009 - 10:20 AM.

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#13
123Runner

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It cant be a bad USB cable because the pen drives work very well on my computer on Ubuntu

Is Ubuntu on this same computer as a dual boot, or a separate computer.
I am assuming a separate computer, as I suspect that Troy and Happyrock are.

Do you have a driver CD that came with the board? That would be the easiest.

If not, your drivers are HERE. The 7th one down where it says drivers.
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#14
Chirag64

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It cant be a bad USB cable because the pen drives work very well on my computer on Ubuntu

Is Ubuntu on this same computer as a dual boot, or a separate computer.
I am assuming a separate computer, as I suspect that Troy and Happyrock are.

Do you have a driver CD that came with the board? That would be the easiest.

If not, your drivers are HERE. The 7th one down where it says drivers.



NOO!! All of you are assuming wrong

BOTH THE OPERATING SYSTEMS ARE ON THE SAME COMPUTER AS A DUAL BOOT.

And I was not able to get any drivers from the link that you just provided
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#15
Troy

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I did not assume Ubuntu works fine on another computer. I knew you were talking about your current computer, otherwise you would have been giving completely random and irrelevant information.

I just found the drivers fine, you'll need to follow through with your relevant info. After clicking on the 7th one down (or just click here), then you'll need to select your exact operating system and it will take you to the downloads page.

I think the one you want has this heading:
INF Update Utility - Primarily for Intel® 800 Series Chipsets
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