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2.1 speaker issue

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Hi, i have a 2.1 speaker system, and my pc uses a soundmax audio driver. Currently, my speakers works as if they were normal speakers, without any bass, and that the bass/treble control bars found in the advanced options of the volume option are faded out/unclickable on.
Is it a sound driver issue, if not, what is the problem if my wire connection is fine.
Need help solving it, pls pardon my poor technical terms if I get them wrong. Thanks!
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