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How to fully remove destroyed anti virus in my pc?


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#1
Tiffytot

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I need help guys. Yesterday, I tried to remove ad.yieldmanager.com in my pc and it so happens that during safe mode, I opened Cleaner! without backing-up my files. When I reboot my computer, my Avira Anti Virus got destroyed, it can't be functioning anymore. I uninstalled it but I can't, I clicked the 'change' button at the Add/Remove Programs and it made my problem even worse. What I did next is I deleted all the files in Avira folder but there are 3 files that can't be removed and it says that 'Cannot delete: Access is denied. Make sure the disk is not fully or write-protected and that the file is not currently in use.'

Here is a print screen of the Avira folder:

Posted Image


And also yesterday, I downloaded Kaspersky Anti Virus, when I installed it, it was successful but can't connect to internet. I later then realized that it's because of the conflict between the 2 anti virus installed in my pc. The only problem is, I can't uninstall my previous anti virus, Avira Anti Virus.

Can someone help me? :)

Edited by Tiffytot, 09 June 2009 - 05:23 AM.

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#2
rshaffer61

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Download Unlocker
The link to download file is right below the comparison chart. Then once installed right click on the file(s) one at a time and then click on Unlocker.
Once unlocked you should be able to delete it now.
Word of caution though. If you did the infection clean yourself you may not have gotten rid of it all.

I suggest you go to the Malware Forum and run all the steps located in the START HERE. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post the reguested logs in THAT forum. If you are unable to run any of the tools then start a new topic in the malware forum and put this in the subject line...I am unable to run any malware tools

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).
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#3
Tiffytot

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Thanks for the help. I've done all of those steps but sadly, it still didn't help me remove my anti virus. I posted a new topic already in Malware forum and I'm still waiting for replies. :)


http://www.geekstogo...ls-t241850.html

Edited by Tiffytot, 09 June 2009 - 07:00 AM.

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#4
rshaffer61

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Thank you for the update. i will monitor the Malware topic along with this one and await your clean bill of health.
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#5
Ferrari

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Rshaffer,

What about revouninstaller?

Edited by Ferrari, 11 June 2009 - 11:28 PM.

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#6
rshaffer61

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Thanks Ferrari that is a excellent suggestion. As soon as OP finishes in malware forum then if the issue is still there we will do that.
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#7
Ferrari

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No problem. :)
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