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Freezing problems when closing the lid of laptop


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#1
jenny222

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hi, i currently bought a new laptop toshiba windows vista home premium. Closing the lid is set on hibernation, and wen i close the lid and reopen it, it freezes. then i have to restart using the shutdown button becuase its frozen.this happened many times. also if i set it on sleep, and open the lid the same happens. Also sometimes when i turn on the comp it loads then the blue screen says 'welcome' and then blue stripes appear everywhere and then it freezes. please help, shutting down with the button damages the computer. the video driver is ATI Mobility Radeon HD 3650.

Edited by jenny222, 10 June 2009 - 03:59 AM.

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#2
usasma

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I would try:
- downloading new video drivers from this page: http://support.amd.c...ages/index.aspx
Only download the drivers, not the entire Catalyst Control Center package
- uninstall your current Catalyst software and drivers through Control Panel...Programs and Features...Uninstall a program
- then install the drivers that you downloaded.
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#3
jenny222

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The website has radeon 3600 series but not 3650
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#4
usasma

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Use that one as the 3650 is a part of the 3600 series.
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