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Firefox disconnects?


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#1
t3chnon3

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I don't know if it's possible for a browser to disconnect but for the past 2 days while i'm on the internet I will be able to go to websites on mozilla for about 2 minutes then it will disconnect for 2 minutes go back online for 2 minutes etc...I was very sure it wasn't my internet provider or my router because i have 3 siblings and i'm the only one with the problem. I did research on this and they said to clear the cache in mozilla, reinstall mozilla....yet i still have the problem. Like I said it started about a couple days ago and i'm not sure what i did wrong to cause this? Plz help.
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#2
mandyjane

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Hi t3chnon3 try reading this thread and download the bug report - I installed mozilla on my laptop and had the same difficulties - following and acting on this thread solved my problems - good luck forums.techguy.org/web-email/697427-solved-firefox-disconnect.html
Mandy
HP

Edited by mandyjane, 11 June 2009 - 12:17 PM.

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#3
DragonMaster Jay

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Have you had this problem on Internet Explorer?

If it is on Firefox only, then reinstall the browser. If you need help, please ask on this topic.

Edited by DragonMaster Jay, 11 June 2009 - 01:23 PM.

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#4
t3chnon3

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mandy i'm not sure what ninja did i'm not very good with computers...and dragon internet explorer has the same problem.
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#5
DragonMaster Jay

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Please go to the malware forum and follow the instructions at the top....Especially the CLICK HERE.



That will give you several steps that will help you clean up 70
percent of all problems by yourself. If at the end of the process you
are still having difficulty--and you may not be-- then post a
hijackthis log in THAT forum.
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#6
t3chnon3

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well i did what you said and i think my computer seems slower....plus it didn't fix the problem. I HATE COMPUTERS!!!!!!! Can anyone give me another possible solution to this problem? thnx.
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#7
DragonMaster Jay

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I would recommend to get the necessary logs ready and have your computer checked out for malware.
http://www.geekstogo...uide-t2852.html -- Steps 5-6

---

Did you end up getting a new router, as you posted a question in this thread about "what's a good router?"
The new router may be giving you trouble, because it may not be configured correctly.
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#8
Broni

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    Kraków my love :)

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Define "disconnects", please.
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#9
t3chnon3

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Define "disconnects", please.


when i'm using the internet with mozilla firefox i will randomly have no internet for a couple minutes...then all of a sudden it comes back...then off again. That's what i mean by the disconnects. But in a sense i'm not really disconnected because when i'm playing games or watching a streamed movie the feed is continous theres no lag nothing. It's when i'm surfing the internet...when a page is loading it will not load completely..then again 2 minutes later it loads! I really don't want to reformat my computer to solve this haha :)
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#10
t3chnon3

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another example...when i was typing that message it took about 1-2mins to post.
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#11
Broni

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1. Close Firefox. Go Start>All Programs>Mozilla Firefox, click on Mozilla Firefox (safe mode). Same problem?

2. Please, post some computer info:
- processor type, amount of RAM (hold Windows logo key, hit Pause/Break key)
- hard drive size/free space (open "My Computer", right click on hard drive letter, click "Properties")
- security programs in use (antivirus, firewall)

3. Download Autoruns for Windows: http://technet.micro...s/bb963902.aspx
No installation required.
Simply unzip Autoruns.zip file, and double click on autoruns.exe file to run the program.
Click Options, then Hide Microsoft Entries.
Click File, then Refresh.
Go File>Export As, and save AutoRuns.txt file to know location.
Attach AutoRuns.txt file to your next reply.
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#12
t3chnon3

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alright i solved the problem by reformatting my comp it was frustrating me LOL. Thnx anyways for the help guys, appreciate it.
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