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Bought new laptop last week, have bluescreened twice already!


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#1
xero19

xero19

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Hello,

I recently purchased an Asus x83v laptop with 4 GB RAM, Windows Vista 64-bit, and a Nvidia GeForce 9300 video card. I was playing Team Fortress 2 on battery power when I forgot to plug it in and battery gave up. System shut down and when rebooted got blue screen.

Proble Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033

BCCode: f4
BCP1: 0000000000000003
BCP2: FFFFFA800A49C040
BCP2: FFFFFA800A49C278
Product: 768_1

C:\Windows\Minidump\Mini060809-01.dmp
C:\Users\Ivan\AppData\Local\Temp\WER-131524-0.sysdata.xml
C:\Users\Ivan\AppData\Local\Temp\WER6C49.tmp.version.txt

A co-worker advised that maybe my graphics card might need updated drivers since every time it restarts, the resolution is all out of whack, but I checked that and has the most up to date drivers, so what can it be? Is this something that I can fix or should I return it since it is still under the 14 day return policy.

Help! lol

Thanx
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#2
Broni

Broni

    Kraków my love :)

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Bring it back.
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#3
xero19

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If I get an exchange, will it more than likely occur again? I never had an Asus computer, so I'm not familiar with the brand. Am I better off with an HP or Dell?
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#4
Broni

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    Kraków my love :)

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All I know, you can't accept any 1 week old computer, which gives you BSOD.
Would you accept a new car, which breaks after 1 week?
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#5
xero19

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True, true.

Well thanks for the advise. I will go return it tomorrow.

Ivan :)
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#6
Broni

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    Kraków my love :)

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Right move :)
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