[nictrigg]

each time i scan with this file it says that i have around 64 infected files, but then it fails to remove them. it says that it will remove them next time i rebbot but this also fails.

What is going on?

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What file are you using to scan? I'd advise that you visit the Geeks To Go! forum relating to the removal of malware, which can be accessed here -- if that does not help, post your problem in this forum.

[Dan]

What file are you using to scan? I'd advise that you visit the Geeks To Go! forum relating to the removal of malware, which can be accessed here -- if that does not help, post your problem in this forum.

[nictrigg]

i'm using 'spyware doctor'.

i've tried using ad-aware but for some reason the program won't start! It says that there is an error with ad-aware.

[Dan]

Have you tried a fresh install (in safe mode) of Ad-aware? You should just follow the steps provided on this page.
EDIT: You should always try to scan your computer whilst in Safe Mode.

Being helped in malware forum

Edited by coachwife6, 13 May 2005 - 09:06 AM.

[John_Doe]

Also, run the Ad-aware in safemode. when things stick in regular mode, I revert to safemode and it works great. scanning is much faster, (obviously) and deleting is, well just about %100 guaranteed.

Also use Spybot, get the updates and run the scan

Good Luck!