I read the post at http://www.geekstogo...ack-t46013.html
I have AVG Internet Security Small Business Edition Version 8.5364 - I've also noticed that I cannot update my virus definitions and my spyware. I downloaded a manual update and the version number changed, but the virus definitions and spyware are still showing up out of date.
I also cannot connect to my administrative console for AVG from my PC as the remote desktop connection isn't working like it use to.
So - I put the latest version of AVG on my PC and ran a scan in Safe Mode here is the log from the scan:
AVG 8.5 Anti-Virus command line scanner
Copyright © 1992 - 2009 AVG Technologies
Program version 8.0.354, engine 8.0.339
Virus Database: Version 270.12.10/2088 2009-04-30
C:\Documents and Settings\Administrator\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Locked file. Not tested.
C:\Documents and Settings\Administrator\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Locked file. Not tested.
C:\Documents and Settings\Administrator\NTUSER.DAT Locked file. Not tested.
C:\Documents and Settings\Administrator\ntuser.dat.LOG Locked file. Not tested.
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Locked file. Not tested.
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Locked file. Not tested.
C:\Documents and Settings\NetworkService\NTUSER.DAT Locked file. Not tested.
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Locked file. Not tested.
C:\MyFiles\Jennifer Chilton\Jennifer's Old Computer\Thunderbird mail\f2sxatkm.Jennifer Chilton\Mail\10.0.0-1.6\Inbox:\mail16963.zip Virus identified I-Worm/Netsky
C:\MyFiles\Jennifer Chilton\Jennifer's Old Computer\Thunderbird mail\f2sxatkm.Jennifer Chilton\Mail\10.0.0-1.6\Inbox:\message.pif Virus identified I-Worm/Netsky
C:\MyFiles\Jennifer Chilton\Jennifer's Old Computer\Thunderbird mail\f2sxatkm.Jennifer Chilton\Mail\10.0.0-1.6\Inbox Virus identified I-Worm/Netsky
C:\pagefile.sys Locked file. Not tested.
C:\System Volume Information\ Locked file. Not tested.
C:\WINDOWS\system32\config\default Locked file. Not tested.
C:\WINDOWS\system32\config\default.LOG Locked file. Not tested.
C:\WINDOWS\system32\config\SAM Locked file. Not tested.
C:\WINDOWS\system32\config\SAM.LOG Locked file. Not tested.
C:\WINDOWS\system32\config\SECURITY Locked file. Not tested.
C:\WINDOWS\system32\config\SECURITY.LOG Locked file. Not tested.
C:\WINDOWS\system32\config\software Locked file. Not tested.
C:\WINDOWS\system32\config\software.LOG Locked file. Not tested.
C:\WINDOWS\system32\config\system Locked file. Not tested.
C:\WINDOWS\system32\config\system.LOG Locked file. Not tested.
------------------------------------------------------------
Objects scanned : 291759
Found infections : 3
Found PUPs : 0
Healed infections : 0
Healed PUPs : 0
Warnings : 0
------------------------------------------------------------
So you can see my virus database hasn't been updated since April 30, 2009. You will note that the 3 infections are contained in an old archive email file.
I also ran a Hijack This log and while I'm not an expert I didn't see anything blaring. The log is posted below:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:49:01 AM, on 6/12/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\APC\POWERC~1\agent\pbeagent.exe
C:\PROGRA~1\APC\POWERC~1\server\PBESER~1.EXE
C:\WINDOWS\system32\AstSrv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\PROGRA~1\AVG\AVG8\avgfws8.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\PROGRA~1\AVG\AVG8\avgam.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\progra~1\scansoft\paperp~2\pptd40nt.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Tabs3\TBMAIN.EXE
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\Tabs3\dropbox.exe
C:\Program Files\Java\jre1.6.0_07\bin\jucheck.exe
C:\Program Files\Mozilla Thunderbird\thunderbird.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [PaperPort PTD] c:\progra~1\scansoft\paperp~2\pptd40nt.exe
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [SmartDefrag] "C:\Program Files\IObit\IObit SmartDefrag\IObit SmartDefrag.exe" /StartUp
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [MediaFace Integration] C:\Program Files\Fellowes\MediaFACE 5.0\SetHook.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [RealPlayer] "C:\Program Files\Real\RealOne Player\realplay.exe" /RunUPGToolCommandReBoot
O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpqthb08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://www.bcbsnc.com
O15 - Trusted Zone: *.bea.gov
O15 - Trusted Zone: http://www.northcarolina.ctt.com
O15 - Trusted Zone: http://www.floridabar.org
O15 - Trusted Zone: http://rdlxweb.co.guilford.nc.us
O15 - Trusted Zone: www.westlaw.com
O15 - Trusted Zone: http://www.westlaw.com
O15 - Trusted Zone: *.westlaw.com
O16 - DPF: SEAGULL J Walk Java Client 4_0C10 - http://207.4.172.207...lk/jwalk_ie.cab
O16 - DPF: {00140000-B1BA-11CE-ABC6-F5B2E79D9E3F} (LEAD Main Control (14.0)) - http://www.rockingha...ls/LTOCX14N.cab
O16 - DPF: {08B0E5C0-4FCB-11CF-AAA5-00401C608500} (Microsoft VM) - http://mpsnet.com/JavaVM3186.exe
O16 - DPF: {106E49CF-797A-11D2-81A2-00E02C015623} (AlternaTIFF ActiveX) - http://www.alternati...-ie/alttiff.cab
O16 - DPF: {192F9A01-8030-48CE-9BC6-B03DE3E613C6} (PeoplePC Web Installer) - https://www.peoplepc...oad/ppcwebi.cab
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://downloads.ewi...oOnlineScan.cab
O16 - DPF: {35C3D91E-401A-4E45-88A5-F3B32CD72DF4} (Encrypt Class) - https://officescan:4...root/AtxEnc.cab
O16 - DPF: {41F841C1-AE16-11D5-8817-0050DA6EF5E5} (FarPoint Spread 6.0) - https://www.acsenter...es/SPR32X60.cab
O16 - DPF: {49232000-16E4-426C-A231-62846947304B} - http://ipgweb.cce.hp...ads/sysinfo.cab
O16 - DPF: {4F3DCE50-E8E7-40AC-AB8D-99F87F1F89BD} (Trend Micro OfficeScan Management Console) - https://officescan:4.../AtxConsole.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.mi...b?1181144518546
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2....re/HPDEXAXO.cab
O16 - DPF: {8990AFAD-D352-42AC-A72F-A660BBF6E209} (OfficeScan Management Console) - https://officescan:4.../AtxConsole.cab
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://68.16.222.20/...sCamControl.ocx
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai....302/Coupons.cab
O16 - DPF: {9841D1AE-9C0B-11D3-9452-00105A098C21} (Pegasus PrintPRO Control v2.0) - http://www.rockingha...ls/prntpro2.CAB
O16 - DPF: {A050E865-64E3-431B-8079-F0DFCEA90A2D} (PieChart Class) - https://officescan:4...root/AtxPie.cab
O16 - DPF: {C1BAC744-8F0B-11D0-89E7-00C0A8295197} (Cameractl Class) - http://www.berkeley....cams/camera.cab
O16 - DPF: {C52439A0-2693-4E40-B141-9F9AD5257241} (Lexmark eDiagnostics Class) - https://ediagnostics....com/serval.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} - https://www-secure.s...rl/SymAData.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com...obat/nos/gp.cab
O16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://download.abac...abasetup160.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30155.www3.h.../qdiagh.cab?326
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: APC PBE Agent (APCPBEAgent) - APC - C:\PROGRA~1\APC\POWERC~1\agent\pbeagent.exe
O23 - Service: APC PBE Server (APCPBEServer) - APC - C:\PROGRA~1\APC\POWERC~1\server\PBESER~1.EXE
O23 - Service: AST Service (astcc) - Advanced Software Technologies - C:\WINDOWS\system32\AstSrv.exe
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: AVG8 Firewall (avgfws8) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgfws8.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
--
End of file - 11013 bytes
The redirects that I'm experiencing are just an inconvenience, but I'd like to correct the problem. If I don't reply immediately, it's because of my schedule here at work.
Thank you for your assistance.
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