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I can't get Online


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#1
cainmolloy

cainmolloy

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I cant get online. I have two computers one with XP other Windows 7 with this one I had popups I downloaded some malware killer and thin cant get the computer to see the modem . It says 'Identifying Network' I ve Rung Technical Assistance and they can't get it back, in Command Promt in dos it says An error occurred while reniewing connection 2 to the RPC Server so what is that do you know how to fix this if so please help.
The computer is A gigabyte mtherboard with Intel core duo Processor also the Network cards seem to be working. I can give you more Spacific Information and
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#2
OpenOutcome

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I had popups I downloaded some malware killer and thin cant get the computer to see the modem .

Looks like your problem is malware related. Even if you think all of your problems are gone, it's still very possible that some are still lurking around. Please go to the Malware Forum and read the stickies located at the top, especially this one. The guides will give you several steps that will help you clean up 70 percent of all problems by yourself. Then you can post a HijackThis log in THAT forum. Be patient, the Malware Forum is a very busy place and a two or three day wait is not unusual. Only after a three day wait may you move to The Waiting Room where you will be on the top of the list to be helped.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread. :)
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#3
cainmolloy

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Yes cheers ill try that.
i went to malware and now I can't get online . In command Prompt. it says when I go "ipconfig/release. I get the message cannot find RPC

when I attempt to go online it says this.

============================================================
Check IP Address

IP Address 169.254.136.240 matches the Automatic IP Address (APIPA) address range.
Executing "ipconfig.exe /release"
ipconfig completed; exit code=0
ipconfig output:

Windows IP Configuration

An error occurred while releasing interface Local Area Connection 2 : The RPC server is unavailable.

No operation can be performed on Local Area Connection while it has its media disconnected.

Executing "ipconfig.exe /renew"
ipconfig completed; exit code=0
ipconfig output:

Windows IP Configuration

An error occurred while renewing interface Local Area Connection 2 : The RPC server is unavailable.

No operation can be performed on Local Area Connection while it has its media disconnected.


============================================================
Find Gateway


ping 0.0.0.0

Pinging 0.0.0.0 with 32 bytes of data:
PING: transmit failed. General failure.
PING: transmit failed. General failure.
PING: transmit failed. General failure.
PING: transmit failed. General failure.

Ping statistics for 0.0.0.0:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),


ping 0.0.0.0

Pinging 0.0.0.0 with 32 bytes of data:
PING: transmit failed. General failure.
PING: transmit failed. General failure.
PING: transmit failed. General failure.
PING: transmit failed. General failure.

Ping statistics for 0.0.0.0:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),


============================================================
Check DNS Servers

DNS servers found are: 220.101.191.16 220.101.191.17 125.63.255.11 125.63.255.74

============================================================
Find Unwired joinup page

Failed to find address of "joinup.unwired.com.au"; error is Error 11004: Valid name, no data record of requested type.
-> Retrying after a 1 second wait.
Failed to find address of "joinup.unwired.com.au"; error is Error 11004: Valid name, no data record of requested type.
-> Retrying after a 1 second wait.
Failed to find address of "joinup.unwired.com.au"; error is Error 11004: Valid name, no data record of requested type.
-> Retrying after a 1 second wait.
Failed to find address of "joinup.unwired.com.au"; error is Error 11004: Valid name, no data record of requested type.
-> Retrying after a 1 second wait.
Failed to find address of "joinup.unwired.com.au"; error is Error 11004: Valid name, no data record of requested type.
-> Retrying after a 1 second wait.
Failed to find address of "joinup.unwired.com.au"; error is Error 11004: Valid name, no data record of requested type.
-> Give up trying.

Also Says: Cannot Start Requested Process. comes up in box.

really stuck Im on other computer I spose ill get more Information.

Edited by cainmolloy, 21 June 2009 - 05:50 AM.

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#4
cainmolloy

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im Online now.

here is hyjack this log.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:51:58 PM, on 2/06/2009
Platform: Unknown Windows (WinNT 6.01.3004)
MSIE: Internet Explorer v8.00 (8.00.7100.0000)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Babylon\Babylon-Pro\Babylon.exe
C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
G:\Program Files\Adobe\Acrobat 8.0\Acrobat\acrotray.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Windows Sidebar\sidebar.exe
G:\Program Files\LimeWire\LimeWire.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Windows.old\Program Files\UseNeXT\UseNeXT.exe
C:\Windows.old\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Windows.old\Program Files\Alcohol Soft\Alcohol 120\Alcohol.exe
C:\Windows\system32\wuauclt.exe
C:\Users\Cain\AppData\Local\Temp\Temp1_HiJackThis.zip\HijackThis.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Windows\system32\DllHost.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - G:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - G:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Babylon Client] C:\Program Files\Babylon\Babylon-Pro\Babylon.exe -AutoStart
O4 - HKLM\..\Run: [CanonSolutionMenu] C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe /logon
O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "G:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - Startup: LimeWire On Startup.lnk = G:\Program Files\LimeWire\LimeWire.exe
O8 - Extra context menu item: Append to existing PDF - res://G:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://G:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://G:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://G:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://G:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://G:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://G:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://G:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Translate with &Babylon - res://C:\Program Files\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll/Translate.htm
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.m...ash/swflash.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: UpdateNf - C:\Windows\SYSTEM32\updatenf.dll
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Update Service (gupdate1c9d03df5df7288) (gupdate1c9d03df5df7288) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe

--
End of file - 5917 bytes
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