I have just registered and therefore i'm sorry if i'm making any mistakes about the proper use of this topic.
I have the McAfee Virus Alert installed in my computer and for over a month it warns me about a virus called BackDoor-CGZ.This virus has infected the file
C:\System Volume Information\-restore{09F3EB53-9598-4319-888B-410945D5CB8A}\RP82\A0024087.exe\A0024087.EXE
I have tried to clean it, but then a small box informs me that it can't be cleaned and please delete it.Then i try to delete it but when i try to do so it it also informs me that it couldn't be deleted it and to check the rights to the media where the file is located, but i don't understand what this means. Could you please help me to eliminate this virus of my computer?
I have the Windows XP and a friend recently installed in my computer the Service Pack 2 for Windows XP. I assume that you have understood that i don't know anything about computers.I have also found a topic lead by a photographer who had a problem with this virus and gerryf told him to look for a topic with his name. I also looked for this topic but i couldn't find it. PLEASE could you tell me in simple words what to do to delete this virus?