I cannot open any browsers with internet explorer I have been into the Device Manager and have error message by each adapter 'this device is not working properly because windows cannot load drivers required for this device'code 31. I have click to update drivers and message is that they are all updated. I need help bear in mind I cannot access the internet because of this problem to down load any help or repair, I originally uninstalled Norton 360 to put a new anti Virus etc in and thats when the problem started because i could'nt activate the software of the new anti virus because of not accessing internet i have uininstalled the new software.I spoke to some one about this and they sent me link to uninstall properly Norton but i can't click link because I can't access internet. what can I do?
the adapters are Microsoft ISPTAP #10.11.12.13.18.104.22.168.22.214.171.124.126.96.36.199.188.8.131.52. would putting the rebootable CD for taking back to factory settings help if so will that take out downloaded software like i tunes etc.
would be so gratefull for any help