[TP_Greenock]

I can't get my windows updates to download. everything I've checked seems to point to a BITS error but I can't find anything that will repair it. When I try and manually start BITS it doesn't work.

Any suggestions?

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What error message do you get when you attempt to start BITS?

[usasma]

What error message do you get when you attempt to start BITS?

[DragonMaster Jay]

How to capture an event log and upload it to the forum:

• First, open Event Viewer by clicking Start -> Run -> type eventvwr.msc and press ENTER.
• In the Event Viewer please right click the requested event log (i.e. Application, system, etc...) and click Save Log File As.
• Please save the logfile to your desktop and give it a recognizable name.
• Do this for each log that has been requested.
• When you are finished saving the necessary logs, close Event Viewer.
• On your desktop find the saved log files. Hold the CTRL key and click to select each event log.
• When all event logs are selected, right-click one of them, click Send to -> Compressed Zip Folder.
• A new .ZIP file will have been created on your desktop. Please attach that file to this forum in your next reply.

Edited by DragonMaster Jay, 17 June 2009 - 06:12 PM.

[TP_Greenock]

Is this what you needed?

Attached Files

•  BITS_errors.zip   3.49KB   145 downloads

[usasma]

An error 8007007a is an insufficient buffer error
Some results equate it with difficulties with SQL Server
Other results for the Event ID show issues with the TPM for onboard login/security devices.

What's the exact make and model of your system?
Have you added any extra security type devices to it?

[TP_Greenock]

Compaq Presario C700

I have AVG free and super antispyware on this

[usasma]

I'm at a loss here. I'd suggest (if there are no further replies) that you open a support incident with Microsoft. This KB article will detail the steps that are necessary: http://support.microsoft.com/kb/193385 (From what I understand, assistance w/Windows Update issues is free).