Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

internet not working properly after trojan and malware attack


  • Please log in to reply

#1
logari

logari

    Member

  • Member
  • PipPip
  • 13 posts
Hello all,

Thanks for all the good things you people do for us who are in need of help with our computers. I recently had my avg shield pop up saying there was a threat detected so i ran the scan and it found a couple of malware files and an archive bomb. I deleted the files and ran it again and also ran spybot search and destroy and it found 13 other tracking things and malware and so i deleted those also.(I deleted the problems before i could write down the names of the malware files sorry about that) Now still my internet does not work properly and i had to log on in safe mode to write to u all. My computer is otherwise working fine just my internet does not work. Please any suggestions would be greatly appreciated.


Thank You
Logari
  • 0

Advertisements


#2
OpenOutcome

OpenOutcome

    Member

  • Member
  • PipPipPip
  • 640 posts
Hey there logari,

It's possible your computer could still have some nasties lurking around.. Why not have our experts take a look at a log to make sure your clean? If you are still having problems after that, we can help.

Please go to the Malware Forum and read the stickies located at the top, especially this one.
The guides will give you several steps that will help you clean up 70 percent of all problems by yourself. Then you can post a OTL log in THAT forum. Be patient, the Malware Forum is a very busy place and a two or three day wait is not unusual. Only after a three day wait may you move to The Waiting Room where you will be on the top of the list to be helped. A three day wait is 72 hours.. Make sure it has been over that amount of time, or your Waiting Room topic will be closed.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP